Monográficos-InfoDOC
Universidad de Salamanca
Facultad de Traducción y Documentación
Biblioteca
Web

Conducta informacional
InfoDoc diciembre de 2006


¿Que es?

"Comportamiento informacional es la totalidad del comportamiento humano en relación con las fuentes y canales de información, incluida la búsqueda activa y pasiva de información y el uso de la información
                                                Wilson TD. Human information behavior. Inform Sci 2000;(2):49-55.

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        1.      Agosto, D. E. and Hughes-Hassell, S.,  "People, places, and questions: An investigation of the everyday life information-seeking behaviors of urban young adults ".  Library & information science research, Vol. 27, No. 2, 2005, pp. 141-163. http://www.sciencedirect.com/science/journal/07408188

Descriptores: Conducta/Necesidades de información/Estudio de usuarios/Jovenes

Resumen:  This article presents preliminary findings from a research grant on the everyday life information-seeking (ELIS) behaviors of urban young adults. Twenty-seven teens aged 14 through 17 participated in the study. Qualitative data were gathered using written activity logs and semi-structured group interviews. A typology of urban teens' preferred ELIS sources, media types, and query topics is presented. The typology shows friends and family as preferred ELIS sources, cell phones as the preferred method of mediated communication, and schoolwork, time-related queries, and social life as the most common and most significant areas of ELIS. The results indicate a heavy preference for people as information sources and that urban teens hold generally unfavorable views of libraries and librarians. The conclusion lists questions that information practitioners should consider when designing programs and services for urban teens and calls for researchers to consider this often-ignored segment of the population as potential study participants.



        2.      Awre, C., Dovey, M. J., Hunter, J., Kilbride, W., and Dolphin, I.,  "Developing Portal Services and Evaluating How Users Want to Use Them: The CREE Project ".  Ariadne, No.  41, 2004. http://www.ariadne.ac.uk/issue41/awre-cree/

Descriptores: Servicios de Información/Inglaterra/Evaluación/Estudio de usuarios/Usabilidad/Conducta/Portales

Resumen: Chris Awre, Matthew J Dovey, Jon Hunter, William Kilbride and Ian Dolphin describe the JISC-funded Contextual Resource Evaluation Environment (CREE) Project and its user and technical investigations to examine how users wish to use library search services.



        3.      Banwell, L., Ray, K., Coulson, G., Urquhart, C., Lonsdale, R., and Armstrong, C.,  "The JISC User Behaviour Monitoring and Evaluation Framework ".  Journal of Documentation, Vol. 60, No. 2, 2004, pp. 302-320. http://konstanza.emeraldinsight.com/vl=9430141/cl=98/nw=1/fm=docpdf/rpsv/cw/mcb/00220418/v60n3/s5/p302

Descriptores: Evaluación/Conducta/Estudio de usuarios

Resumen: Describes key aspects of the methodology and outcomes of the JISC User Behaviour Monitoring and Evaluation Framework in its first three annual cycles (1999-2002). The Framework was initiated to assure the JISC that their investment in digital content and network infrastructure facilitates use and learning, and to identify barriers and facilitators to the use of electronic information services (EIS). Key Framework outcomes are: a multi-dimensional across sector methodology for the continued monitoring of user behaviour in respect of EIS and the factors that impact on that behaviour; a profile of user behaviour in respect of EIS over the three annual cycles of the Framework; the EIS Diagnostic Toolkit that can be used to benchmark development in the provision and use of EIS in specific disciplines or at specific institutions; a methodology for monitoring, and a profile of the EIS resources available to higher and further education users; and a summary of some of the key issues in their provision. The challenge for the future is the embedding of EIS in curricula and learning experiences.



        4.      Barrett, A.,  "The Information-Seeking Habits of Graduate Student Researchers in the Humanities".  Journal of Academic Librarianship, Vol. 31, No. 4, 2005, pp. 324-331. http://www.sciencedirect.com/science/journal/00991333

Descriptores: Bibliotecas universitarias/Necesidades de información/Conducta/Humanidades/Estudiantes

Resumen: This paper summarizes an exploratory research study on the information-seeking habits of graduate student researchers in the humanities. In-depth interviews with a small sample of humanities graduate students were used to explore to what extent humanities graduate students might constitute a user group distinct from faculty and undergraduate models.



        5.      Bartlett, J. C. and Toms, E. G.,  "Developing a protocol for bioinformatics analysis: An integrated information behavior and task analysis approach ".  Journal of the American Society for Information Science and Technology, Vol. 56, No. 5, 2005, pp. 469-482. http://www3.interscience.wiley.com/cgi-bin/fulltext/109865529/PDFSTART

Descriptores: Conducta /Bibliometría/Biomedicina/Estadística/Biología

Resumen: The purpose of this research is to capture, understand, and model the process used by bioinformatics analysts when facing a specific scientific problem. Integrating information behavior with task analysis, we interviewed 20 bioinformatics experts about the process they follow to conduct a typical bioinformatics analysis - a functional analysis of a gene, and then used a task analysis approach to model that process. We found that each expert followed a unique process in using bioinformatics resources, but had significant similarities with their peers. We synthesized these unique processes into a standard research protocol, from which we developed a procedural model that describes the process of conducting a functional analysis of a gene. The model protocol consists of a series of 16 individual steps, each of which specifies detail for the type of analysis, how and why it is conducted, the tools used, the data input and output, and the interpretation of the results. The linking of information behavior and task analysis research is a novel approach, as it provides a rich high-level view of information behavior while providing a detailed analysis at the task level. In this article we concentrate on the latter.



        6.      Bates, J. A.,  "Use of narrative interviewing in everyday information behavior research ".  Library & information science research, Vol. 26, No. 1, 2004 , pp. 15-28 . http://www.sciencedirect.com/science/journal/07408188

Descriptores: Conducta/Necesidades de información

Resumen: With an increasing focus on developing a theoretical understanding of everyday life information behaviors, researchers need to consider the appropriateness of the methods and techniques utilized in empirical research in this area. Progressively, studies articulate the need for a person-centered approach to researching human information behavior, yet research methods can be adopted that do not encourage the study participants to express freely their views and experiences. This article proposes that narrative and episodic interviewing techniques are qualitative research methods that sustain a person-centered paradigm of human information behavior and that provide a particularly useful methodological framework for studies of everyday life information-seeking behavior. Furthermore, the author discusses her own work-in-progress that involves narrative interviews.



        7.      Bates, M. J.,  "Fundamental Forms of Information".  Journal of the American Society for Information Science and Technology, Vol. 57, No. 8, 2006, pp. 1033-1045. http://www3.interscience.wiley.com/cgi-bin/jtoc/76501873/

Descriptores: Representación del conocimiento/Conducta/Necesidades de información

 Resumen: Fundamental forms of information, as well as the term information itself, are defined and developed for the purposes of information science/studies. Concepts of natural and represented information (taking an unconventional sense of representation), encoded and embodied information, as well as experienced, enacted, expressed, embedded, recorded, and trace information are elaborated. The utility of these terms for the discipline is illustrated with examples from the study of information-seeking behavior and of information genres. Distinctions between the information and curatorial sciences with respect to their social (and informational) objects of study are briefly outlined.



        8.      Bawden, D.,  "Users, User Studies and Human Information Behaviour - a Three-Decade Perspective on Tom Wilson's "on User Studies and Information Needs".  Journal of Documentation, Vol. 62, No. 6, 2006, pp. 671-679. http://www.emeraldinsight.com/Insight/viewContainer.do?containerType=JOURNAL&containerId=1298

Descriptores: Estudio de usuarios/Conducta/Necesidades de información

Resumen: Purpose - The purpose of this paper is to review Wilson's (1981) seminal article, "On user studies and information needs" (journal of Documentation, 1981, Vol. 37 No. 1, pp. 3-15) as part of a series celebrating the Journal's 60th anniversary. Design/methodology/approach - This paper adopts a literature-based conceptual analysis, taking Wilson's paper as the starting point, and evaluating the significance of, and later developments in, the issues dealt with in that article. Findings - Wilson's article has had a significant effect on the development of information science. It dealt with several fundamental issues, including the nature of information itself and of information need, models of information seeking and information behaviour, particularly those based on phenomenological or "whole life" concepts, appropriate research methods for these areas, and the nature of information science as an academic discipline. Originality/value - The paper provides a perspective on the development of information science over 30 years, with particular emphasis on the study of human information behaviour.



        9.      Beale, R.,  "Improving Internet Interaction: From Theory to Practice".  Journal of the American Society for Information Science and Technology, Vol. 57, No. 6, 2006, pp. 829-833. http://www3.interscience.wiley.com/cgi-bin/jtoc/76501873/

Descriptores: Internet /Interactividad/Conducta

Resumen: The Internet is a medium for education, entertainment, communication, and personal expression. User behavior has developed three main modalities for using this medium effectively-searching, browsing, and monitoring-which are supported to different degrees by conventional tools. Understanding the nature of the interaction allows us to design and implement a system called Mitsukeru to support browsing behaviors, while retaining the free-form movements between other interaction styles. The system uses agent-based modeling and look-ahead to provide informative yet nonintrusive guidance to the user, and is described in detail.



        10.     Benoît, G.,  "Properties-based retrieval and user decision states: User control and behavior modeling ".  Journal of the American Society for Information Science and Technology, Vol. 55, No. 6, 2004, pp. 488-497. http://www3.interscience.wiley.com/cgi-bin/fulltext/107063566/PDFSTART

Descriptores: Estudio de usuarios/Toma de decisiones/Conducta/Recuperación de la información

Resumen: As retrieval set size in information retrieval (IR) becomes larger, users may need greater interactive opportunities to determine for themselves potential relevance of the resources offered by a given collection. A parts-of-document approach, coupled with an interactive graphic interface and control panel, permits end users to tailor the information seeking (IS) session. Applying the model described by the author in a previous paper in this journal, this paper explores two issues: whether a group of information seekers in the same research domain will want to use this type of IR interaction, and whether such interaction is more successful than relevancy ranked lists, based on the general vector model. In addition, the paper proposes the use of gradient space as a means of capturing end users' cognitive states - decision-making points - during a parts-of-document-based IR session. It concludes that, for a group of biomedical researchers, a parts-of-document approach is preferred for certain IR situations and that gradient space provides designers of systems with empirical evidence suited for systems analysis.



        11.     Borgman, C. L. and and others,  "Children's Searching Behavior on Browsing and Keyword Online Catalogs: The Science Library Catalog Project.".  Journal of the American Society for Information Science, Vol. 46, No. 9, 1995, pp. 663-684. http://www3.interscience.wiley.com/cgi-bin/jtoc/27981/

Descriptores: Niños/Catálogos automatizados/Búsquedas bibliográficas/Clasificación Decimal de Dewey/Clasificación bibliográfica/Enseñanza primaria/Sistemas de información/Catálogos/Estudio de usuarios/Conducta

Resumen:  Presents results of experiments conducted on four versions of the Science Library Catalog (SLC), a Dewey decimal-based hierarchical browsing system implemented in HyperCard without a keyboard. The SLC approach helps children overcome problems with typing, spelling, vocabulary, and Boolean logic.



        12.     Borrego Huerta, A.,  "La investigación cualitativa y sus aplicaciones en Biblioteconomía y Documentación".  Revista española de documentación científica, Vol. 22, No. 2, 1999, pp. 139-157. http://bddoc.csic.es:8080/basisbwdocs_rdisoc/rev0001/1999_vol22-2/1999_vol22-2_pp139-156.htm

Descriptores: Documentación/Biblioteconomía/Investigación cualitativa/Estudio de usuarios/Conducta/Recuperación de la información

Resumen: Se intenta determinar cúales son las técnicas cualitativas concretas que pueden ser útiles en el desarrollo de las investigaciones en Biblioteconomía y Documentación, qué temas son los más susceptibles de ser abordados desde una perspectiva cualitativa, y si existe una relación entre la técnica empleada y el tema tratado. Se analiza la temática y las técnicas empleadas en los artículos de investigación publicados en Journal of the American Society for Information Science y Library and Information Science Research desde 1993 hasta 1997. La mayor parte de los artículos que emplean técnicas cualitativas estudian el comportamiento del usuario en la recuperación de la información, bien sea explorando su conducta al utilizar un sistema automatizado, o bien centrándose en las táticas de diversos grupos para resolver sus necedidades informativas. Finalmente se exponen las características que definen este tipo de investigaciones.



        13.     Brown, C. M.,  "Information seeking behavior of scienctists in the electronic information age : astronomers, chemists, mathematicians and physicists".  Journal of the American Society for Information Science , Vol. 50, No. 10, 1999, pp. 929-943. http://www3.interscience.wiley.com/cgi-bin/jtoc/27981/

Descriptores: Estudio de usuarios/Ciencias/Revistas electrónicas /Publicaciones periódicas/Conducta/Matemáticas

Resumen: La investigación sobre la conducta en la búsqueda de información de los astrónomos, matemáticos y físicos en la University of Oklahoma ha sido analizada utilizando un cuestionario distribuido electrónicamente. Todos estos científicos hacen un seguimiento habitual de la literatura profesional para poder estar al día en sus investigaciones. Los matemáticos manifiestan la importancia de las monografías y preimpresos, actas de congresos y comunicación personal. Y todos afirman haber leido los últimos artículos de revista para poder estar al día en sus campos de investigación. A pesar de que cada vez cobran más importancia los servicios electrónicos, la mayoría prefiere el acceso a los artículos de revista en formato impreso. La deficiencia fundamental que en su opinión tienen las bibliotecas es el acceso a bases de datos.



        14.     Brownlie, S.,  "Derridian-inspired ideas for the conduct of translators".  Babel, Vol. 50, No. 4, 2004, pp. 310-331. http://ejournals.ebsco.com/direct.asp?ArticleID=491F953A153F8DAD3F27

Descriptores: Traductores/Conducta/Traducción

 Resumen: The article aims to show that 'deconstruction' can be useful to practising translators. It is important not to proff er generalizations about 'deconstruction', but to study specific texts. I initially review Philip Lewis' ideas before going on to show how Jacques Derrida's text 'Force de loi' (Derrida 1990) is a preferable text for our purposes. Ideas from 'Force de loi', in particular the notion of a just decision, inspire flexible guidelines for the conduct of translators. The main features are the following: making decisions which take into account the source text as a whole and the translational situation as a whole with its many facets; not sticking blindly to pre-determined translational strategies but responding to the specifi city of the translational situation; making decisions which take into account both rules and protocols, and the incalculable singularity of the translation event; and adopting a critical attitude towards established social norms if required by the particular translational



        15.     Calva-González, J. J.,  "Las necesidades y comportamiento de los investigadores como usuarios de las bibliotecas de las instituciones de educación superior en América Latina".  Documentación de las ciencias de la información, Vol. 27, 2004, pp. 97-116. http://www.ucm.es/BUCM/revistasBUC/portal/modules.php?name=Revistas2_Historico&id=DCIN&num=DCIN040411

Descriptores: Necesidades de información/Conducta/America Latina/Bibliotecas universitarias/Usuarios /Investigadores 

Resumen: Se presenta una descripción de la importancia que tiene la determinación de las necesidades de información y el comportamiento informativo por los centros de documentación o las bibliotecas especializadas que atienden a una comunidad de usuarios conformada por investigadores en instituciones de educación superior. Expone algunas técnicas que permiten determinar las necesidades y el comportamiento informativo. Asimismo expone algunos de los resultados de una investigación realizada en la Universidad Nacional Autónoma de México con los investigadores y presenta en un anexo el comportamiento de los investigadores de las áreas de humanidades, ciencias sociales y científica obtenida de diversas investigaciones realizadas sobre todo en países desarrollados, así como presenta una bibliografía recomendada sobre este tópico.



        16.     Cano, V.,  "Citation behavior: classification, utility, and location.".  Journal of the American Society for Information Science, Vol. 40, No. 4, 1989, pp. 284-90. http://www3.interscience.wiley.com/cgi-bin/jtoc/27981/

Descriptores: Citas bibliográficas/Indices de citas/Bibliometría/Conducta

Resumen:  Describes a study that empirically tested the citation behavior model of Moravcsik and Murugesan and examined the hypothesized relationships between three variables: reported citation type, reported utility level, and citation location. It is concluded that studies focusing on elements of information cited are needed to develop models reflecting patterns of information use and citation behavior.



        17.     Carey, R. F., McKechnie, L. E. F., and McKenzie , P. J.,  "Gaining access to everyday life information seeking ".  Library & information science research, Vol. 23, No. 4, 2001, pp. 319-334. http://www.sciencedirect.com/science/journal/07408188

Descriptores: Necesidades de información/Conducta/Información a la comunidad/Gobierno electronico

Resumen: The discursive viewpoint adopted by many researchers who study everyday life information seeking allows for a shift in focus away from the individual as a unit of analysis toward a more general understanding of the broader cultural conditions within which individuals operate. However, the data employed by such researchers often consist of the testimony or observed actions of individuals. This paradox provides a point from which to reflect on the process of gaining access or entry to everyday life information seekers as research participants. This article presents the authors' reflections on their experiences of conducting separate library and information science studies of three diverse populations: pregnant women, members of a self-help support group, and preschool children. The article's premise is that theory and research practice are intertwined and that attending to issues of gaining access is essential for the development of both. Access is an emergent process dependent on the characteristics of the researcher, the participants, and the research context.



        18.     Chatman, E. A.,  "Life in a small world: applicability of gratification theory to information-seeking behavior.".  Journal of the American Society for Information Science, Vol. 42, No. 6, 1991, pp. 438-49. http://www3.interscience.wiley.com/cgi-bin/jtoc/27981/

Descriptores: Conducta/Información/Bibliotecas

Resumen: Explains the conceptual framework of gratification theory and describes a study that investigated the information-seeking behaviors of a lower working class population. The usefulness of gratification theory in explaining their information-seeking behavior is discussed, and implications for librarians and other information professionals are suggested.



        19.     Chen, C.,  "Writing with Collaborative Hypertext: Analysis and Modeling.".  Journal of the American Society for Information Science, Vol. 48, No. 11, 1997, pp. 1049-66. http://www3.interscience.wiley.com/cgi-bin/jtoc/27981/

Descriptores: Formación de usuarios/Diseño/Hipertexto/Conducta/Cooperación/Tecnologías de la información/Interación hombre-máquina/Modelos organizativos/Usuarios

Resumen: Explores an approach to analysis and modeling of computer-supported collaborative writing, which captures the structure of user behavior as they interact with a computer system. Shows that patterns of interactive behaviors of the users were influenced by the system design. Suggests that this approach is worth pursuing and may be integrated with other process modeling techniques.



        20.     Covi, L. M.,  "The Future of Electronic Journals: Unpuzzling researchers' attitudes about electronic journals".  Revista española de bibliología, Vol. 1, No. 1, 1997. http://www.uv.es/%7ebarrueco/reb/esp/vol1no1/vol1no1b.html

Descriptores: Revistas electrónicas /Documentos electrónicos/Bibliotecas universitarias/Futuro/Conducta/Investigadores  /Impacto/Comunicación científica

Resumen: When writing about the future of scholarly electronic journals, forecasters often focus on fine-tuning electronic delivery mechanisms (Okerson, 1991) or revolutionizing scholarly communication (Harnad, 1995). If instead they anchor their predictions in real-life experience, they focus on their personal (usually positive) experiences or successes of electronic publishing in a particular domain such as Mathematics (Odlyzko, 1995). Success stories can be helpful to support decisions promoting access to electronic journals. However, mixed attitudes of other readers, editors and contributors reveal some important challenges facing the future of electronic journals. Attitudes about publishing and reading electronic journals both shape and are shaped by the technology of electronic journals. For instance, the long-term viability of particular electronic journals depends upon acceptance by readers, editors and contributors who help the journal gain a sustainable readership, respected contributors and a desirable reputation as a useful forum. At the same time, the technology of networked electronic communication provides the means for distributing and exchanging materials in new formats.



        21.     Dalrymple, P. W.,  "Retrieval by reformulation in two library catalogs: toward a cognitive model of searching behavior.".  Journal of the American Society for Information Science, Vol. 41, No. 4, 1990, pp. 272-81. http://www3.interscience.wiley.com/cgi-bin/jtoc/27981/

Descriptores: Catálogos/Catálogos automatizados/Búsquedas bibliográficas/Evaluación/Bases de datos/Conducta

Resumen: Describes a study that investigated the information-seeking behavior of users searching a card catalog and a comparable online catalog. The purpose was to explore whether a theory of human remembering, retrieval by reformulation, might be useful in explaining search behavior in bibliographic databases. (61 references) (CLB).



        22.     Davis, P. M.,  "Information-seeking behavior of chemists: A transaction log analysis of referral URLs ".  Journal of the American Society for Information Science and Technology, Vol. 55, No. 4, 2004, pp. 326-332. http://www3.interscience.wiley.com/cgi-bin/fulltext/106566738/PDFSTART

Descriptores: Necesidades de información/Conducta/Química/Internet

Resumen: This study reports an analysis of referral URL data by the Cornell University IP address from the American Chemical Society servers. The goal of this work is to better understand the tools used and pathways taken when scientists connect to electronic journals. While various methods of referral were identified in this study, most individuals were referred infrequently and followed few and consistent pathways each time they connected. The relationship between the number and types of referrals followed an inverse-square law. Whereas the majority of referrals came from established finding tools (library catalog, library e-journal list, and bibliographic databases), a substantial number of referrals originated from generic Web searches. Scientists are also relying on local alternatives or substitutes such as departmental or personal Web pages with lists of linked publications. The use of electronic mail as a method to refer scientists directly to online articles may be greatly underestimated. Implications for the development of redundant library services such as e-journal lists and the practice of publishers to allow linking from other resources are discussed.



        23.     Desouza, K. C., Awazu, Y., and  Wan, Y.,  "Factors Governing the Consumption of Explicit Knowledge".  Journal of the American Society for Information Science and Technology, Vol. 57, No. 1, 2006, pp. 36-43. http://www3.interscience.wiley.com/cgi-bin/jtoc/76501873/

Descriptores: Gestión del conocimiento/Necesidades de información/Conducta

Resumen: Knowledge management as a field continues to receive resounding interest from scholars. While we have made progress in many areas of knowledge management, we are yet to understand what factors contribute to employee usage of knowledge artifacts. A field study of 175 employees in a software engineering organization was conducted to understand factors that govern consumption of explicit knowledge. We assert that the decision to consume knowledge can be framed as a problem of risk evaluation. Specifically, there are two sources of risk a consumer must evaluate prior to knowledge consumption-risk from the knowledge producer and risk from the knowledge product. We find support for the factors of perceived complexity, perceived relative advantage, and perceived risk as they relate to intentions to consuming knowledge.



        24.     Dong-Geun Oh ,  "Complaining behavior of public library users in South Korea ".  Library & information science research, Vol. 25, No. 1, 2003, pp. 43-62. http://www.sciencedirect.com/science/journal/07408188

Descriptores: Bibliotecas públicas/Estudio de usuarios/Corea/Asia/Conducta

Resumen:  This study investigates the complaining behavior of 456 public library users in a major city in South Korea and shows that the complaining behavior model developed in the marketing field can be applied to public libraries. There were statistically significant relationships between difficulty of complaining and negative word-of-mouth, and between external attribution and most of complaint responses. This study suggests that 'perception of free use' is an important variable to explain the complaining behavior of Korean public library users.



        25.     Dragsted, B. ,  "Segmentation in translation: Differences across levels of expertise and difficulty".  Target: International Journal on Translation Studies, Vol. 17, No. 1, 2005, pp. 49-70. http://ejournals.ebsco.com/direct.asp?ArticleID=49DDB517574D05E2B532

Descriptores: Traducción/Conducta/Traductores/Psicología cognitiva

Resumen: The subject of this article is cognitive segmentation in translation. Based on experiments carried out in Translog, a keyboard logging program, significant differences, and also certain similarities, were observed of cognitive segmentation when data from two different subject groups and text types were compared. In the translation of a relatively easy text, novice and professional translators were found to behave fundamentally differently with respect to the size and nature of cognitive units and the speed with which they were produced. When faced with a difficult text, the behaviour in both groups was clearly affected, but some of the differences observed between novice and professional translators in the translation of the easy text were neutralized in that the professionals took over many of the features characteristic of the novices.



        26.     Farmer, L.,  "Aptitudes d'expression personnelle en matière d'information : Approche d'une réforme scolaire complète".  IFLA Council and General Conference, No. 67, 2001. http://www.ifla.org/IV/ifla67/papers/019-106f.pdf

Descriptores: Uso/Información/Estudio de usuarios/Conducta

Resumen: Actuellement, les étudiants ont plus que jamais besoin de maîtriser une aptitude à gérer l'information à notre ère numérique. En particulier, alors que l'information envahit le « cyberspace », souvent de façon désordonnée, la nécessité pour les étudiants d'accéder à des ressources utiles et authentiques, ainsi que d'interpréter et d'appliquer ces découvertes, revêt une importance primordiale.



        27.     Ferreira, S. M. S. P.,  "Design de biblioteca virtual centrado no usuário : se abordagen do Sense-Making para estudios de necessidades e procedimientos de busca e uso da informaçao".  Ciência da informaçao, Vol. 26, No. 2, 1997, pp. 214-217. http://www.scielo.br/scielo.php?script=sci_pdf&pid=S0100-19651997000200014&lng=es&nrm=iso&tlng=pt

Descriptores: Bibliotecas digitales/Usuarios/Conducta

Resumen: Se analiza y aborda un estudio de usuarios en torno a cuales son sus necesidades de información y procedimientos de búsqueda más habituales.



        28.     Fidel, R. M. P. A., Cleal, B., and Bruce, H.,  "A multidimensional approach to the study of human-information interaction: A case study of collaborative information retrieval ".  Journal of the American Society for Information Science and Technology, Vol. 55, No. 11, 2004, pp. 939-953. http://www3.interscience.wiley.com/cgi-bin/fulltext/108563093/PDFSTART

Descriptores: Interación hombre-máquina/Recuperación de la información/Conducta

Resumen: While most research in the area of human-information behavior has focused on a single dimension - either the psychological or the social - this case study demonstrated the importance of a multidimensional approach. The Cognitive Work Analysis framework guided this field study of one event of collaborative information retrieval (CIR) carried out by design engineers at Microsoft, including observations and interviews. Various dimensions explained the motives for this CIR event and the challenges the participants encountered: the cognitive dimension, the specific task and decision, the organization of the teamwork, and the organizational culture. Even though it is difficult at times to separate one dimension from another, and all are interdependent, the analysis uncovered several reasons for design engineers to engage in CIR, such as when they are new to the organization or the team, when the information lends itself to various interpretations, or when most of the needed information is not documented. Similar multidimensional studies will enhance our understanding of human-information behavior.



        29.     Ford, N.,  "Cognitive styles and virtual environments".  Journal of the American Society for Information Science, Vol. 51, No. 6, 2000, pp. 543-557. http://www3.interscience.wiley.com/cgi-bin/jtoc/27981/

Descriptores: Redes neuronales/Recuperación de la información/Entornos virtuales/Conducta/Orientación a usuarios

Resumen: Los entornos virtuales permiten un espacio delimitado de información susceptible de ser utilizado de diferentes formas y por diferentes individuos, usando herramientas diferentes de navegación y ruta. Por ello, es necesario conocer los diferentes modelos de usuarios para perfeccionar el desarrollo de estas instalaciones. La investigación sobre las diferencias individuales sugiere que la noción de estilo cognitivo puede ser útil en este proceso. Se han identificado muchos estilos. Sin embargo, se argumenta que el trabajo sobre estrategias y asociado los estilos de procesamiento de información prometen facilitar el desarrollo de sistemas adaptables de información. Se discute el papel de las redes neuronales en el manejo de modelos de usuario. Las redes neuronales pueden ser útiles en un comportamiento de usuarios dinámicamente trazando de navegación en las que el usuario las modela para permitir de generar respuestas adaptables apropiadas. Sin embargo, su capacidad de aprendizaje puede también ser particularmente útil en el proceso de implementación del sistema y en el desarrollo acumulativo de modelos de usuario



        30.     Gasque, K. C. G. D. and Costa, S. M. d. S.,  "Comportamento dos professores da educação básica na busca da informação para formação continuada ".  Ciência da informaçao, Vol. 32, No. 3, 2003. http://www.scielo.br/scielo.php?script=sci_arttext&pid=S0100-19652003000300007&lng=es&nrm=iso&tlng=pt

Descriptores: Formación continuada/Profesores/Enseñanza secundaria/Estudio de usuarios/Conducta

Resumen: O estudo objetiva descrever as características dos docentes e identificar os canais e fontes utilizados, assim como os fatores que influenciam o padrão de comportamento na busca da informação para formação continuada. Utilizou-se como referencial teórico o modelo de busca de informação de Wilson, com enfoque nas necessidades cognitivas dos professores, de acordo com o modelo proposto por Imbernón. Os instrumentos de coleta de dados foram o questionário auto-administrado e a entrevista semi-estruturada. Os resultados mostram que as fontes mais usadas são os livros didáticos e paradidáticos, além de jornais. Concluiu-se que as novas tecnologias ainda não são usadas por professores de educação básica como um recurso cotidiano de apoio à formação continuada, e os canais de informação mais utilizados são os arquivos pessoais, arquivos dos colegas e a biblioteca escolar.



        31.     Geyer-Schulz, A., Neumann, A., and Thede, A.,  "An Architecture for Behavior-Based Library Recommender Systems".  Information technology and libraries, Vol. 22, No. 4, 2003. http://www.ala.org/ala/lita/litapublications/ital/2204geyer.htm

Descriptores: Arquitectura de la información/Sistemas bibliotecarios/Conducta/Normas

Resumen: Library systems are a very promising application area for behavior-based recommender services. By utilizing lending and searching log files from online public access catalogs through data mining, customer-oriented service portals in the style of Amazon.com could easily be developed. Reductions in the search and evaluation costs of documents for readers, as well as an improvement in customer support and collection management for the librarians, are some of the possible benefits. In this article, an architecture for distributed recommender services based on a stochastic purchase incidence model is presented. Experiences with a recommender service that has been operational within the scientific library system of the Universität Karlsruhe since June 2002 are described.



        32.     Given, L. M.,  "The academic and the everyday: Investigating the overlap in mature undergraduates' information seeking behaviors ".  Library & information science research, Vol. 23, No. 4, 2001, pp. 17-29. http://www.sciencedirect.com/science/journal/07408188

Descriptores: Bibliotecas universitarias/Necesidades de información/Estudio de usuarios/Conducta

Resumen: This study uses in-depth qualitative interviews to explore the information seeking behavior of 25 mature undergraduates at one Canadian university. It explores the complex interweaving of these students' everyday and academic information needs in light of Reijo Savolainen's framework for the study of everyday life information seeking. Findings include the role of social and cultural capital in these students' information seeking, the diverse ways that everyday and academic contexts inform one another, and the importance of not separating the everyday from other life situations in studies of individuals' information behaviors.



        33.     Greenberg, S. and Cockburn, A.,  "Getting Back to Back: Alternate Behaviors for a Web Browser's Back Button".  Conference on Human Factors & the Web, No. 5, 1999. http://zing.ncsl.nist.gov/hfweb/proceedings/greenberg/index.html

Descriptores: Retroalimentación /Visualización/World Wide Web/Conducta/Navegación

Resumen: This paper concerns the ubiquitous Back button found in most Web browsers. First, we outline why Back is an effective method for revisiting WWW pages: a) It allows rapid return to very recently visited pages, which comprise the majority of pages a person wishes to return to; b) People can use it even with a naive model of the way it works; c) People usually keep it on permanent display because it is visually compact; and d) Back works via a simple 'click until the desired page is recognized' strategy. Second, we investigate the behavior of Back. The typical stack-based behavior underlying Back is problematic because some previously seen pages are not reachable through it. To get around this problem, we offer several alternate behaviors of the Back button, all based upon a recency model. The advantage of recency is that all previously seen pages are now available via Back. Because trade-offs exist, we present both problems and prospects of these different Back behaviors in various navigational situations.



        34.     Gremett, P.,  "Utilizing a User's Context to Improve Search Results".  Journal of the American Society for Information Science and Technology, Vol. 57 , No. 6, 2006, pp. 808-812. http://www3.interscience.wiley.com/cgi-bin/jtoc/76501873/

Descriptores: Usuarios/Búsquedas bibliográficas/Orientación a usuarios/Comercio electrónico /Interación hombre-máquina/Conducta

Resumen: Usability evaluations and observations of users shopping at Amazon.com (http://www.amazon.com) revealed some interesting user behaviors. The mixed behavior patterns were leveraged to create an interface for an e-commerce product. The author describes some design practices for providing a scoped search interface for an e-commerce site.



        35.     Griffiths, J. R. and Brophy, P.,  "Student searching behaviour in the JISC Information Environment ".  Ariadne, No. 33, 2002. http://www.ariadne.ac.uk/issue33/edner/

Descriptores: Búsquedas bibliográficas/Investigación/Conducta

Resumen: Jill R. Griffiths and Peter Brophy report on work in progress and initial findings of the Edner project.



        36.     Gunter, Barrie , Russell, C., Withey, R., and Nicholas, D.,  "The British Life and Internet Project: inaugural survey findings ".  Aslib Proceedings, Vol. 55, No. 4, 2003, pp. 203-216. http://taddeo.emeraldinsight.com/vl=2315465/cl=99/nw=1/fm=docpdf/rpsv/cw/mcb/0001253x/v55n4/s2/p203

Descriptores: Inglaterra/Internet/Comunicación/Conducta/Consumo

Resumen: The British Life and Internet Project was launched in 2002 to explore the way people use the Internet in Britain. It will survey people online throughout each year on a range of topics linked to the use of the Internet. In the first survey that was conducted, just before Christmas 2002, respondents were asked a series of questions about their history of involvement with the Internet and the nature of their online behaviour. The findings indicated that online technology was used overwhelmingly for sending and receiving e-mails and for obtaining news and information linked to work and hobbies. Such is the demand of the Internet on the time of users that many acknowledged reducing the amount of time they spend on other activities, such as watching television, reading newspapers, and even going out to do the shopping. The Internet is, for most of its users, an important interpersonal communications medium, used to stay in touch and gossip with family and friends.



        37.     Hart, R. L., Simmonds, L., and Olson, J. A.,  "Laser Printing at Public Workstations: User Behaviors and Attitudes".  Information technology and libraries, Vol. 20, No. 1, 2001, pp. 39-42. http://www.lita.org/ital/2001_hart.html

Descriptores: Impresoras laser/Estudio de usuarios/Estudiantes/Conducta

Resumen: The provision of laser printing may become an increasingly common but potentially costly change at libraries' public workstations. This article reports findings from a survey of student library users at Penn State Erie during the first semester after unlimited, free laser printing was made available. Students were surveyed on the amount and types of printing that they did, their attitudes and behaviors toward wasteful printing, and their willingness to pay for printing. Findings reveal that students' printing was highly focused on their curricular needs. While students strongly support free printing, they are also quite sensitive to the issue of wasteful printing.



        38.     Havemann, F., Heinz, M., and Wagner-Döble, R.,  "Firm-like behavior of journals? Scaling properties of their output and impact growth dynamics ".  Journal of the American Society for Information Science and Technology, Vol. 56, No. 1, 2005, pp. 3-12. http://www3.interscience.wiley.com/cgi-bin/fulltext/109594239/PDFSTART

Descriptores: Conducta/Impacto/Publicaciones periódicas

Resumen: In the study of growth dynamics of artificial and natural systems, the scaling properties of fluctuations can exhibit information on the underlying processes responsible for the observed macroscopic behavior according to H.E. Stanley and colleagues (Lee, Amaral, Canning, Meyer, & Stanley, 1998; Plerou, Amaral, Gopikrishnan, Meyer, & Stanley, 1999; Stanley et al., 1996). With such an approach, they examined the growth dynamics of firms, of national economies, and of university research fundings and paper output. We investigated the scaling properties of journal output and impact according to the Journal Citation Reports (JCR; ISI, Philadelphia, PA) and find distributions of paper output and of citations near to lognormality. Growth rate distributions are near to Laplace tents, however with a better fit to Subbotin distributions. The width of fluctuations decays with size according to a power law. The form of growth rate distributions seems not to depend on journal size, and conditional probability densities of the growth rates can thus be scaled onto one graph. To some extent even quantitatively, all our results are in agreement with the observations of Stanley and others. Further on, a Matthew effect of journal citations is confirmed. If journals behave like business firms, a better understanding of Bradford's Law as a result of competition among publishing houses, journals, and topics suggests itself.



        39.     Heinrichs, J. H. and Jeen-Su Lim,  "Model for organizational knowledge creation and strategic use of information ".  Journal of the American Society for Information Science and Technology, Vol. 56, No. 6, 2005, pp. 620-629. http://www3.interscience.wiley.com/cgi-bin/fulltext/109923844/PDFSTART

Descriptores: Organización del conocimiento/Modelos/Usabilidad/Conducta

Resumen: Nimble competitors competing in a dynamic global marketspace increasingly characterize the current environment faced by many organizations. Providing the organization's knowledge workers with the tools and technology to mine information and generate insights has become a key issue facing organizations. In this study we investigate the potential combined impact of the use of organizational decision models and competitive intelligence tool proficiency on knowledge creation and strategic use of information competence. Regression analysis results show significant main and interaction effects of the organizational decision models and competitive intelligence tool proficiency on four identified factors of knowledge creation and strategic use of information competence: pattern discovery, strategy appraisal, insight generation, and solution formulation. Organizational implications and future research directions are discussed.



        40.     Heinstrom, J.,  "Broad Exploration or Precise Specificity: Two Basic Information Seeking Patterns Among Students".  Journal of the American Society for Information Science and Technology, Vol. 57, No. 11, 2006, pp. 1440-1450. http://www3.interscience.wiley.com/cgi-bin/jtoc/76501873/

Descriptores: Necesidades de información/Interdisciplinariedad/Estudiantes/Conducta

Resumen: This article investigates whether information seeking patterns can be related to discipline differences, study approaches, and personality traits. A quantitative study of 305 master's thesis students' information behavior found that their information seeking tended to be either exploratory or precise. Statistical analyses showed that inner traits seemed more influential than discipline characteristics on information behavior. Exploration or specificity was manifested in terms of both the level and scope of information students wished to retrieve and the way they searched for it.



        41.     Heinström, J.,  "Fast surfing, broad scanning and deep diving: The influence of personality and study approach on students' information-seeking behavior ".  Journal of Documentation, Vol. 61, No. 2, 2005, pp. 228-247. http://www.emeraldinsight.com/10.1108/00220410510585205

Descriptores: Estudio de usuarios/Estudiantes/Conducta/Finlandia/Necesidades de información

Resumen: Purpose  To explore information behavior from a psychological perspective by relating information seeking to personality traits and study approaches.  Design/methodology/approach  The research design was quantitative and consisted of statistical analysis of three questionnaires, i.e. the NEO Five-Factor Inventory measuring personality, the ASSIST test measuring approaches to studying, and a questionnaire regarding information behavior. A total of 305 university students who were in the process of writing a Master's thesis responded to the questionnaires. Findings  Three information-seeking patterns  fast surfing, broad scanning and deep diving  emerged from the statistical analyses. Fast surfing could be related to a surface study approach and emotionality, as well as to low openness to experience and low conscientiousness. Broad scanning was linked to extraversion, openness, and competitiveness, whereas deep diving was a search pattern typical of analytical students with a deep and strategic study approach. Research limitations/implications  The results are based on descriptions of behaviour, not actual observations. Although the statistical results were significant, generalisable conclusions would have required more convincing figures. Further research is recommended in order to explore the three search styles in other populations and contexts. Originality/value  Information-seeking behaviour has not previously been studied in relation to the five-factor model, which is regarded as the most modern personality theory to date. Understanding of the psychological reasons behind different information-seeking styles is important for a holistic view of information behavior. These insights are valuable for researchers interested in user behavior as well as for practitioners like teachers and information professionals.



        42.     Holland, M. P.,  "Collaborative Technologies in Inter-University Instruction.".  Journal of the American Society for Information Science, Vol. 47, No. 11, 1996, pp. 857-62. http://www3.interscience.wiley.com/cgi-bin/jtoc/27981/

Descriptores: Enseñanza a distancia/Cooperación/Presupuestos/Efectividad/Universidades/Biblioteconomía/Documentación/Estudiantes/Conducta/Evaluación

Resumen: Describes an inter-university graduate library and information science course developed at the University of Michigan and the University of Illinois to investigate cost-effective distance independent learning. Highlights include technology/task fit; instruction and assignments; course evaluation; and student and faculty course evaluations.



        43.     Holsapple, C. W. and Joshi, K. D.,  "A formal knowledge management ontology: Conduct, activities, resources, and influences ".  Journal of the American Society for Information Science and Technology, Vol. 55, No. 7, 2004, pp. 593-612. http://www3.interscience.wiley.com/cgi-bin/fulltext/107630057/PDFSTART

Descriptores: Gestión del conocimiento/Conducta

Resumen: This article describes a collaboratively engineered general-purpose knowledge management (KM) ontology that can be used by practitioners, researchers, and educators. The ontology is formally characterized in terms of nearly one hundred definitions and axioms that evolved from a Delphi-like process involving a diverse panel of over 30 KM practitioners and researchers. The ontology identifies and relates knowledge manipulation activities that an entity (e.g., an organization) can perform to operate on knowledge resources. It introduces a taxonomy for these resources, which indicates classes of knowledge that may be stored, embedded, and/or represented in an entity. It recognizes factors that influence the conduct of KM both within and across KM episodes. The Delphi panelists judge the ontology favorably overall: its ability to unify KM concepts, its comprehensiveness, and utility. Moreover, various implications of the ontology for the KM field are examined as indicators of its utility for practitioners, educators, and researchers.



        44.     Hooten, P. A.,  "Frequency and functional use of cited documents in information science.".  Journal of the American Society for Information Science, Vol. 42, No. 6, 1991, pp. 397-404. http://www3.interscience.wiley.com/cgi-bin/jtoc/27981/

Descriptores: Citas bibliográficas/Indices de citas/Clasificación bibliográfica/Conducta/Motivaciones

Resumen: Describes a study which was conducted to examine factors that could explain the frequency and the nature of use of documents in citing texts over time. The use of frequently and infrequently cited papers by the authors who cited them is discussed, and the functional classification schemes used are explained.



        45.     Hsieh-Yee, I.,  "Research on Web search behavior".  Library & information science research, Vol. 23, No. 2, 2001, pp. 187-190. http://www.sciencedirect.com/science/journal/07408188

Descriptores: Estudio de usuarios/World Wide Web/Internet/Conducta/Búsquedas bibliográficas

Resumen: This article reviews studies, conducted between 1995 and 2000, on Web search behavior. These studies reported on children as well as on adults. Most of the studies on children described their interaction with the Web. Research on adult searchers focused on describing search patterns, and many studies investigated effects of selected factors on search behavior, including information organization and presentation, type of search task, Web experience, cognitive abilities, and affective states. What distinguishes the research on adult searchers is the use of multiple data-gathering methods. The research on Web search behavior reflects researchers' commitment to examine users in their information environment and exhibits rigor in design and data analysis. However, many studies lack external validity. Implications of this body of research are discussed.



        46.     Hughes-Hassell, S. and Miller, E. T.,  "Las páginas web de bibliotecas públicas dirigidas a adolescentes: cómo satisfacer las necesidades de los jóvenes de hoy a través de Internet ".  Anales de Documentación, Vol. 9, 2006, pp. 165-185. http://www.um.es/fccd/anales/ad09/ad0913.pdf

Descriptores: Bibliotecas públicas /World wide web/Adolescentes/Necesidades de información/Internet/Estudio de usuarios/Conducta

Resumen: Aunque los adolescentes constituyen aproximadamente una cuarta parta de los usua-rios de la biblioteca (Departamento de Educación de USA, 1995, p. 2)3, sólo el 20% aproximadamente de las bibliotecas públicas han creado páginas web diseñadas específi-camente para satisfacer sus necesidades (Firestone, 2002). Jones (1997) estudió varias páginas web para adolescentes y entrevistó a los bibliotecarios que las crearon para obte-ner una idea de la cantidad y calidad de este tipo de páginas web en las bibliotecas de todo el país4. Encontró que la mayoría de los bibliotecarios con los que se había puesto en con-tacto usaban las páginas web para promover los libros y programas de las bibliotecas dirigidos a los adolescentes, ofrecer apoyo en temas educativos y de referencia e incluir enlaces a material de interés para ellos como, por ejemplo, críticas de cine o de música o a sitios web. Las páginas web se utilizaban como centros de referencias para apoyo a la educación, material de actualidad, información local y contenía alguno o todos los cinco elementos siguientes: reseñas de libros, enlaces, listas de recursos, información sobre programas y servicios de la biblioteca



        47.     Huntington, P., Nicholas, D., and Williams, P.,  "Characterising and profiling health Web user and site types: going beyond 'hits' ".  Aslib Proceedings, Vol. 55, No. 5-6, 2003, pp. 277-289. http://taddeo.emeraldinsight.com/vl=14854409/cl=11/nw=1/fm=docpdf/rpsv/cw/mcb/0001253x/v55n5/s2/p277

Descriptores: Ciencias de la salud/Estudio de usuarios/Internet/Inglaterra/Conducta/Consumo de información

Resumen: Identifies Internet health user types according to three factors: site attributes most favoured, health topics most sought, and the health sites they visited. Knowing what type of consumer uses a site is important, as this should inform menu structure and provide an understanding of why certain kinds of people visit certain sites. Web sites even in the same field will not appeal to all users. Much of this differentiation will come down to design and feel of the site, although site attributes and information needs also impact here. Data were obtained from an online questionnaire placed on the SurgeryDoor Web site, a site which provides consumer health information. In all a total of 1,068 responses were received. Shows that useful groupings can indeed be constructed. Users were also classified according to additional health sites visited, also a preference metric, and this additionally is related to site attribute preferences, information needs and user characteristics



        48.     Huotari, M.-L. and Chatmanb, E.,  "Using everyday life information seeking to explain organizational behavior ".  Library & information science research, Vol. 23, No. 4, 2001, pp. 351-366. http://www.sciencedirect.com/science/journal/07408188

Descriptores: Conducta/Necesidades de información/Empresas

Resumen: Everyday life information-seeking (ELIS) studies have previously addressed nonwork or citizens' information needs and seeking. This article contributes to the theoretical growth of the field by applying Chatman's small-world theory -a conception of ELIS- and social network theory to explain organizational behavior. The applicability of these two theories to analyze human information behavior in strategic value creation is discussed and shown through the results of an earlier pilot study in higher education. The concepts of social types, described as insiders and outsiders, worldview, social norms, information behavior, and trust are invoked. Combined with the concepts of homogeneity, density, and content from social network theory, Chatman's small-world theory yields a promising social dimension for a new theory of strategic information management. However, the conceptual base of the proposed new theory requires validation by testing in strategic partnerships.



        49.     Ibrahim Haruna  and Iyabo Mabawonku,  "Information Needs and Seeking Behaviour of Legal Practitioners and the Challenges to Law Libraries in Lagos, Nigeria ".  International Information and Library Review, Vol. 33, No. 1, 2001 , pp. 69-87. http://www.idealibrary.com/links/doi/10.1006/iilr.2000.0160/pdf

Descriptores: Necesidades de información/Búsquedas bibliográficas/Conducta/Derecho/Bibliotecas especializadas/Africa/Países en desarrollo

Resumen: The paper examines the information needs and seeking behaviour of lawyers in Lagos, Nigeria. Results reveal that many lawyer is perceived the need to know the latest decisions of superior courts as their greatest professional information need. Other expressed needs include knowing recent legislation, obtaining information on local and international seminars and conferences, and on acquisition and application of legal 'know-how'. The library has been identified as the most heavily consulted information source for job-related information. However, libraries do not fulfill their role in meeting the information needs of lawyers. Recommendations are made on the basis of the findings. Copyright 2001 Academic Press.



        50.     Ikoja-Odongo, R. and Ochollab, D. N.,  "Information needs and information-seeking behavior of artisan fisher folk of Uganda ".  Library & information science research, Vol. 25, No. 1, 2003, pp. 89-106. http://www.sciencedirect.com/science/journal/07408188

Descriptores: Necesidades de información/Conducta/Africa/Folklore/Países en desarrollo

Resumen: This article examines the information needs, information-seeking behavior, and the impact of information use on artisan fisher folk and extension agents at three major lakes in Uganda. The findings reveal that fisher folk require different kinds of information to carry out fishing activities effectively. The methods they favor for accessing information are described, and the role of government departments in fisheries information provision is highlighted. The study recommends what could be done to provide the fisher folk with information.



        51.     Illingworth, L., Williams, D., and Burnett, S.,  "The costs and benefits of the Internet as a marketing and communications tool: the attitudes, perceptions and experiences within the non-profit environmental sector in Scotland ".  Aslib Proceedings, Vol. 54, No. 5, 2002, pp. 280-293. http://ernesto.emeraldinsight.com/vl=1333474/cl=34/nw=1/fm=pagepdf/rpsv/cw/mcb/0001253x/v54n5/s2/p280

Descriptores: Internet/Marketing /Estudio de usuarios/Conducta/Consumo/Organizaciones no gubernamentales

Resumen:  Discusses the findings of a study investigating the attitudes, perceptions and experiences of Scottish non-profit environmental organisations and the costs and benefits of the Internet as a marketing and communications tool. Aims to ascertain whether the size of the organisation and the level of Internet use determines the perceptions and beliefs of non-profit organisations within the environmental sector in Scotland and whether these factors also determines the costs and benefits experienced by Internet users. Finds that regardless of size or the level of use, organisations believe the Internet is a cost-effective way to market their organisations and promote awareness. However, attitudinal factors affect the level of use by small organisations. Overall the organisations within the sample have indicated that the Internet is a low cost, high benefit marketing solution.



        52.     Ingrid Hsieh-Yee,  "Synopsis of remaining papers".  Library & information science research, Vol. 23, No. 2, 2001, pp. 187-190. http://www.sciencedirect.com/science/journal/07408188

Descriptores: Estudio de usuarios/Conducta/Búsquedas bibliográficas/Estrategia de búsqueda/Internet

Resumen: Synopsis of remaining papers.



        53.     Irvine, H. and Williams, P.,  "Internet use in schools: an investigation into the experiences, abilities and attitudes of teachers and pupils in junior schools ".  Aslib Proceedings, Vol. 54, No. 5, 2002, pp. 317-325. http://ernesto.emeraldinsight.com/vl=1333474/cl=34/nw=1/fm=pagepdf/rpsv/cw/mcb/0001253x/v54n5/s5/p317

Descriptores: Enseñanza primaria/Internet/Estudiantes/Conducta

Resumen: The Government's pledge to connect every school in Britain to the Internet by 2002 raises many questions. The impact of the Internet in schools is studied from the perspective of teachers, who are responsible for equipping children with Internet skills. It focuses on the experiences of junior schoolteachers, responsible for the children's development in all subjects. Teachers' views were sought through questionnaires and interviews. The results suggest that most are very positive towards the Internet. Almost all felt that it would be a useful tool in education, with over two-thirds hailing its use as an essential skill. However, a number of problems were highlighted, such as inadequate training, limited facilities and lack of government support. Concern was also expressed over the dominance of the Internet when other information resources, such as books and CD ROMs, may be more appropriate.



        54.     Jaeger, P. T. and Thompson, K. M.,  "Social information behavior and the democratic process: Information poverty, normative behavior, and electronic government in the United States ".  Library & information science research, Vol. 26 , No. 1, 2004, pp. 94-107 . http://www.sciencedirect.com/science/journal/07408188

Descriptores: Gobierno electronico/Conducta/Democracia/Aspecto social/Estados Unidos/Publicaciones oficiales

Resumen: Electronic government (e-government) is the provision of government information and services through the Internet to citizens and businesses and among government agencies. This electronic manifestation of government offers new levels of access to government information and services. However, if e-government usage is limited in certain segments of society, it is not achieving its egalitarian potential. Understanding reasons why people do not use e-government will facilitate the development of a more inclusive e-government that better fulfills its potential to deliver information to all citizens and increase participation in the democratic process. Two phenomena of information behavior, information poverty and normative behavior, may help explain why certain groups do not use e-government information. This article offers suggestions on how these concepts of information behavior can contribute to the e-government research agenda.



        55.     Jansen, B. J.,  "Search log analysis: What it is, what's been done, how to do it".  Library & Information Science Research, Vol. 28, No. 3, 2006, pp. 407-432. http://www.sciencedirect.com/science/article/B6W5R-4KSD84F-1/2/d131e3e1b135d3533787b301a941f893

Descriptores: Motores de búsqueda/Búsquedas bibliográficas/Conducta/Recuperación de la información

Resumen: The use of data stored in transaction logs of Web search engines, Intranets, and Web sites can provide valuable insight into understanding the information-searching process of online searchers. This understanding can enlighten information system design, interface development, and devising the information architecture for content collections. This article presents a review and foundation for conducting Web search transaction log analysis. A methodology is outlined consisting of three stages, which are collection, preparation, and analysis. The three stages of the methodology are presented in detail with discussions of goals, metrics, and processes at each stage. Critical terms in transaction log analysis for Web searching are defined. The strengths and limitations of transaction log analysis as a research method are presented. An application to log client-side interactions that supplements transaction logs is reported on, and the application is made available for use by the research community. Suggestions are provided on ways to leverage the strengths of, while addressing the limitations of, transaction log analysis for Web-searching research. Finally, a complete flat text transaction log from a commercial search engine is available as supplementary material with this manuscript.



        56.     Johns, S. and Lawson, K.,  "University undergraduate students and library-related privacy issues".  Library & information science research, Vol. 27, No. 3, 2005, pp. 485-495. http://www.sciencedirect.com/science/journal/07408188

Descriptores: Estudiantes/Bibliotecas universitarias/Conducta

Resumen: New technologies increase the ability to capture and retrieve data about library usage patterns and users. Collecting, analyzing, and using patron data, however, may raise concerns among library users about their online privacy and how the data collected might be used to their advantage or disadvantage. This article examines undergraduate students' knowledge and perceptions of online privacy issues, their opinions regarding who should collect and retain information about them, for what purposes, and under what circumstances. 



        57.     Johns, S. and Lawson, K.,  "University undergraduate students and library-related privacy issues ".  Library & information science research, Vol. 27, No. 4, 2005, pp. 485-495 . http://www.sciencedirect.com/science/journal/07408188

Descriptores: Estudiantes/Enseñanza de postgrado/Conducta/Bibliotecas

Resumen: New technologies increase the ability to capture and retrieve data about library usage patterns and users. Collecting, analyzing, and using patron data, however, may raise concerns among library



        58.     Jose, B. S. and Pacios, A. R.,  "The Impact of Consortia Purchasing of Periodical Publications on the Document Supply Service".  Interlending & Document Supply, Vol. 33, No. 4, 2005, pp. 189-195 . http://www.emeraldinsight.com/Insight/viewContainer.do?containerType=Journal&containerId=10957

Descriptores: Préstamo interbibliotecario/Consorcios/Gestión de la colección/Adquisición cooperativa/Estadísticas/España/Conducta

Resumen: Purpose - This paper aims to show the impact of consortia purchased periodical publications on document supply services. These services have undergone considerable changes over the last five years, first decreasing but now recovering. Design/methodology/approach - First, this paper reviews the most recent specialised literature, focusing mainly on the impact of electronic journals in libraries, their effects, and proposed actions. Second, as an example of this new behaviour, presents the document supply service data, as collected in one hospital's health-science library in the last four years. Findings - As evidenced by the literature, the users' acceptance of electronic journals has undoubtedly been excellent. Consortia purchasing projects have become a basic tool that expand collections, support cooperative technological development, and require negotiating skills from librarians. But these mass purchases do not seem to be the ideal solution for libraries, they entail losing freedom when choosing the collection and often make library collections homogeneous by publisher. Originality/value - Reflects on what possible causes have led to the current situation and the current way to manage the collection.



        59.     Julien, H., McKechnie, L. E. F., and Harta, S.,  "Affective issues in library and information science systems work: A content analysis ".  Library & information science research, Vol. 27, No. 3, 2005, pp. 453-466. http://www.sciencedirect.com/science/journal/07408188

Descriptores: Conducta/Biblioteconomía/Recursos humanos

Resumen: Increasing attention to affective issues is evident in human information behavior work in library and information science (LIS) as well as in a wide range of other disciplines. However, it is questionable whether the LIS systems-oriented literature reflects any serious interest in affective issues such as emotion or confidence, as these affect information behavior. This study analyzes systems work in LIS to determine the relative interest in affective issues being shown. Content analysis of articles published between 1999 and 2003 indicates that systems work in LIS pays little attention to affective variables. In addition, insufficient intellectual access to affective issues is provided by the primary indexing services.



        60.     Juliena, H., McKechnie, L. E. F., and Harta, S.,  "Affective issues in library and information science systems work: A content analysis ".  Library & information science research, Vol. 27, No. 4, 2005, pp. 453-466. http://www.sciencedirect.com/science/journal/07408188

Descriptores: Análisis del contenido/Documentación/Conducta

Resumen: Increasing attention to affective issues is evident in human information behavior work in library and information science (LIS) as well as in a wide range of other disciplines. However, it is questionable whether the LIS systems-oriented literature reflects any serious interest in affective issues such as emotion or confidence, as these affect information behavior. This study analyzes systems work in LIS to determine the relative interest in affective issues being shown. Content analysis of articles published between 1999 and 2003 indicates that systems work in LIS pays little attention to affective variables. In addition, insufficient intellectual access to affective issues is provided by the primary indexing services.



        61.     Kayani, J. M.,  "Contexts of uninhibited online behavior : flaming in social newsgroup on Usenet".  Journal of the American Society for Information Science, Vol. 49, No. 12, 1998, pp. 1135-1141. http://www3.interscience.wiley.com/cgi-bin/jtoc/27981/

Descriptores: Tecnologías de la información/Conducta/Aspecto social/Correo electrónico

Resumen: Investigación del comportamiento en comunicaciónes por medio del ordenador (Computer mediated communication CMC) El estudio analiza mensajes enviados  durante una semana al grupo de noticias USENET que representan a diferentes grupos nacionales y culturales



        62.     Kim, H. J.,  "Motivations for hyperlinking in scholarly electronic articles: a qualitative study".  Journal of the American Society for Information Science, Vol. 51, No. 10, 2000, pp. 887-899 . http://www3.interscience.wiley.com/cgi-bin/jtoc/27981/

Descriptores: Revistas electrónicas/Investigación/Investigadores/Hiperenlaces/Internet/Citas bibliográficas/Conducta

Resumen: El propósito principal del estudio era identificar las motivaciones que llevaban a establecer hiperenlaces en artículos publicados en revistas electrónicas. Para ello se encuestó a cinco profesores y estudiantes de tercer ciclo de la Indiana University que habían publicado por lo menos un artículo electrónico conteniendo por lo menos uno hiperenlance externo. Mediante una serie de entrevistas cualitativas,  se recogieron 19 motivaciones diferentes,  y se establecieron tres grupos de motivaciones -científicas, sociales, y tecnológicas -. La mayoría de los enlaces eran atribuidos por los autores a una  o más de una  motivación . Los resultados de este estudio demostran que los investigadores usan los hiperenlaces para una amplia variedad de propósitos, y que su comportamiento frecuentemente se debe a un complejo número de motivaciones.



        63.     King, D. W. and Aerni, S. E.,   "Patterns of Journal Use by Faculty at Three Diverse Universities".  D-Lib Magazine, Vol. 9, No. 10, 2003. http://www.dlib.org/dlib/october03/king/10king.html

Descriptores: Bibliotecas universitarias/Necesidades de información/Revistas electrónicas /Uso/Conducta

Resumen: University libraries are rapidly moving toward electronic journal collections. Readership surveys at three universities with different levels of electronic journal implementation demonstrate how transition to electronic journal collections affects use patterns of faculty and staff. The University of Tennessee was in a transitional phase when the survey was done (2000), the University of Pittsburgh had acquired a large electronic journal collection, but with some duplication with print journals (2003), and Drexel University had migrated to nearly all electronic journals (2002). Although faculty use of personal print subscriptions remains significant, electronic personal subscriptions are used only infrequently by faculty even though this is an option available to them. On the other hand, electronic journal use is very high when available in library collections. Twenty-five year trends of reading by university scientists show substantial increases in average amount of reading with nearly all of this increase coming from library collections. The likely increase in reading from library collections is due in part to a decline in personal subscriptions and increased online bibliographic searching coupled with increased availability of the library collections and, recently, enlarged electronic journal collections. Scientists appear to be more advanced in their use of electronic journals than other faculty, but changes are taking place within all faculty disciplines.



        64.     Kwasitsu, L.,  "Information-seeking behavior of design, process, and manufacturing engineers".  Library & information science research, Vol. 25, No. 4, 2003, pp. 459-476 . http://www.sciencedirect.com/science/journal/07408188

Descriptores: Necesidades de información/Conducta/Ingenieria

Resumen: This article discusses the information sources used by design, process, and manufacturing engineers in an international microchip manufacturing company, and the characteristics that influence their information source selection and use. Findings differ from previous research in three ways. First, there was a significant difference in these engineers' information behavior. Second, the higher the engineers' level of education, the less likely they were to depend on their personal memories as sources of information, and the more likely they were to rely on libraries. Third, the higher the level of engineers' education, the less likely they were to consider 'personal mastery' (information tool mastery) as a source influencer. This article explores disciplinary differences in academic Web-site interlinking using the university departments of chemistry, psychology, and history. Research has suggested that Web-link counts are related to research productivity and geographic distance between source and target, but no previous Webometric studies have comparatively analyzed academic departments from different disciplines. This study shows large differences in Web use by discipline for both Web-site size and the extent of interlinking, with the history department making little use of the Web and the chemistry department the most. There are significant correlations between in-links and research impact for the psychology and chemistry departments, with a stronger association for the psychology department. There was little evidence, however, of a geographic trend in interlinking.



        65.     Kwong Bor Ng ,  "Toward a theoretical framework for understanding the relationship between situated action and planned action models of behavior in information retrieval contexts: contributions from phenomenology ".  Information Processing & Management, Vol. 38, No. 5, 2001, pp. 613-626. http://www.sciencedirect.com/science/journal/03064573

Descriptores: Conducta/Información/Modelos

Resumen: In human¯computer interaction (HCI), a successful interaction sequence can take its own momentum and drift away from what the user has originally planned. However, this does not mean that planned actions play no important role in the overall performance. In this paper, the author tries to construct a line of argument to demonstrate that it is impossible to consider an action without an a priori plan, even according to the phenomenological position taken for granted by the situated action theory. Based on the phenomenological analysis of problematic situations and typification the author argues that, just like 'situated-ness', 'planned-ness' of an action should also be understood in the context of the situation. Successful plan can be developed and executed for familiar context. The first part of the paper treats information seeking behavior as a special type of social action and applies Alfred Schutz's phenomenology of sociology to understand the importance and necessity of plan. The second part reports results of a quasi-experiment focusing on plan deviation within an information seeking context. It was found that when the searcher's situation changed from problematic to non-problematic, the degree of plan deviation decreased significantly. These results support the argument proposed in the first part of the paper.



        66.     Madden, A. D., Ford, N. J., Miller, D., and Levy, P.,  "Children's Use of the Internet for Information-Seeking - What Strategies Do They Use, and What Factors Affect Their Performance?".  Journal of Documentation, Vol. 62, No. 6, 2006, pp. 744-761. http://www.emeraldinsight.com/Insight/viewContainer.do?containerType=JOURNAL&containerId=1298

Descriptores: Niños /Internet/Conducta/Tipología de la traducción

Resumen: Purpose - A common criticism of research into information seeking on the internet is that information seekers are restricted by the demands of the researcher. Another criticism is that the search topics, are often imposed by the researcher, and; particularly when working with children, domain knowledge could be as important as information-seeking skills. The research reported here attempts to address both these problems. Design/methodology/approach - A total of 15 children, aged 11 to 16, were each set three "think aloud" internet searches. In the first, they were asked to recall the last time they had sought information on the internet, and to repeat the search. For the second, they were given a word, asked to interpret it, then asked to search for their interpretation. For the third, they were asked to recall the last time they had been unsuccessful in a search, and to repeat the search. While performing each task, the children were encouraged to explain their actions. Findings - The paper finds that the factors that determined a child's ability to search successfully appeared to be: the amount of experience the child had of using the internet; the amount of guidance, both from adults and from peers; and the child's ability to explore the virtual environment, and to use the tools available for so doing. Originality/value - Many of the searches performed by participants in this paper were not related to schoolwork, and so some of the search approaches differed from those taught by teachers. Instead, they evolved through exploration and exchange of ideas. Further studies of this sort could provide insights of value to designers of web environments.



        67.     McGregora, J. H. and Williamsonb, K.,  "Appropriate use of information at the secondary school level: Understanding and avoiding plagiarism ".  Library & information science research, Vol. 27, No. 4, 2005, pp. 496-512. http://www.sciencedirect.com/science/journal/07408188

Descriptores: Plagios/Enseñanza secundaria/Conducta

Resumen: This study explores students' understanding of plagiarism and their information use practices. Based on earlier findings regarding students' orientation toward processes and the degree of plagiarism exhibited, it analyses four cases in a new Australian study of Year 11 students. The two students who plagiarized least are compared with the two who plagiarized most in an ancient history assignment. Those who plagiarized most were less engaged with their topics; remembered less about them a month later; demonstrated less interest in processes such as learning, seeking meaning, or understanding; and were less able to recognize plagiarism than did those who plagiarized least. Those who plagiarized least incorporated direct quotations more effectively, used fewer quotations, and synthesized information and ideas better than did the others. Learning experiences that emphasize student engagement and construction of knowledge through appropriate and effective information use should take precedence over attempts to detect plagiarism without providing alternatives.



        68.     McKenzie, P. J.,  "Communication barriers and information-seeking counterstrategies in accounts of practitioner-patient encounters ".  Library & information science research, Vol. 23, No. 4, 2001, pp. 31-47. http://www.sciencedirect.com/science/journal/07408188

Descriptores: Necesidades de información/Conducta

Resumen: Although practitioner-patient communication has been studied in several disciplines, few researchers have applied library and information science perspectives to this form of everyday life information seeking. This article reports findings from in-depth, semistructured interviews with pregnant women and uses a constructionist discourse analytic approach to analyze pregnant women's accounts of practitioner-patient information-seeking encounters. The analysis focuses on accounts of communication barriers and on the active seeking and scanning practices that participants described as counterstrategies. This article also reports on the ways that descriptions of barriers and counterstrategies contribute to individuals' representations of themselves as information seekers.



        69.     Meadow, C. T. and and others,   "A Study of User Performance and Attitudes with Information Retrieval Interfaces.".  Journal of the American Society for Information Science, Vol. 46, No. 7, 1995, pp. 490-505 . http://www3.interscience.wiley.com/cgi-bin/jtoc/27981/

Descriptores: Recuperación de la información/Sistemas de información/Evaluación/Búsquedas bibliográficas/Usuarios/Análisis comparativos/Conducta/Entrevistas/Búsquedas bibliográficas

Resumen: Reports on a study that compared the behavior of two types of users (search specialists and subject matter specialists with no search experience) with two types of online information retrieval interfaces, including DIALOG. Highlights include data recording via transaction logs, structured interviews, and focus group discussions; and hypothesis testing.



        70.     Mooko, N. P.,  "The information behaviors of rural women in Botswana ".  Library & information science research, Vol. 27, No. 1, 2005, pp. 115-127. http://www.sciencedirect.com/science/journal/07408188

Descriptores: Conducta/Mujeres/Africa

Resumen: This study investigates the information needs and information-seeking behavior of rural women residing in three non-urban villages in Botswana. The total population of the study was divided into two groups, opinion leaders and women residing in the three villages. The women residing in the villages were either single heads of households or married. The family situations that led them to seek information included health, agriculture, employment, family violence, and basic needs for the family. In addition, the women needed information on government aided funding, welfare subsidies and policies, and training. The sources of information used included village nurses, community welfare officers, traditional doctors, other women in the villages, village chiefs, and agricultural demonstrators.



        71.     Nahl, D.,  "Learning the Internet and the structure of information behavior".  Journal of the American Society for Information Science, Vol. 49, No. 11, 1998, pp. 1017-1023. http://www3.interscience.wiley.com/cgi-bin/jtoc/27981/

Descriptores: Internet/Usuarios/Investigación/Información/Conducta

Resumen: La investigación del uso de Internet conlleva una medición de usuarios y un nuevo tema de investigación a través de una metodologa de medición, experimental y etnográfico. Existe una investigación de usuarios basada en categoras de los dominios cognictivo y afectivo. El comportamiento de la información tiene también un componente afectivo que influye también en la dirección de los procesos cognictivos a través de los fines jerárquicos de la organización, caracterizado por un componente de tipo individual y cultural. La investigación de la interación hombre-máquina implica una metodologa basada en el usuario para el diseño de sistema  e instrucción que determine una integración afectiva y cognictiva para incrementar la productividad, creatividad y desarrollo humano.



        72.     Nahl, D. and Tenopir, C.,  "Affective and Cognitive Searching Behavior of Novice End-Users of a Full-Text Database.".  Journal of the American Society for Information Science, Vol. 47, No. 4, 1996, pp. 276-86. http://www3.interscience.wiley.com/cgi-bin/jtoc/27981/

Descriptores: Recuperación a texto completo/Búsquedas bibliográficas/Usuarios/Bibliotecas universitarias/Conducta/Psicología cognitiva/Universidades/Motivation/Publicaciones periódicas/Satisfacción de usuarios

Resumen: Describes a study that examined novice online searchers in an academic library as they used a full-text magazine article database on DIALOG. Purposes and motivations for using the database are discussed; affective, cognitive, and sensorimotor search behaviors are examined; and satisfaction with the results are considered.



        73.     Naushad Ali,  "The use of electronic resources at IIT Delhi Library: a study of search behaviours  ".  The Electronic Library, Vol. 23, No. 6, 2005, pp. 691-700. http://www.emeraldinsight.com/10.1108/02640470510635773

Descriptores: Documentos electrónicos/Conducta/Investigadores  /Sociedad de la información/India/Países en desarrollo

Resumen: The paper seeks to examine the use of electronic information services (EIS) among the users of the Indian Institute of Technology (IIT) Library in Delhi, India. Design/methodology/approach  Both questionnaire and observational methods were used for data collection where 300 valid samples were collected. The analysis of data collected covers awareness of EIS services, use of e-journals, advanced search facilities, acquaintance with electronic information sources, the purpose of using e-information, problems faced by the users while using EIS, infrastructure facility available and satisfaction level of users. Findings  The study found that Boolean logic and truncation are the most often used search facilities by IIT users. Lack of printing facilities, terminals and trained staff are the major reasons that would discourage users from accessing the EIS. The survey also reveals that some 60 per cent of users face difficulties while browsing e-information. Originality/value  The paper provides suggestions for the further improvement of EIS to fulfill the information needs and requirements of users at the IIT Library, Delhi.



        74.     Nicholas D., Huntington P., Gunter B., Withey R., and Russell C.,  "The British and their use of the Web for health information and advice: a survey".  Aslib Proceedings, Vol. 55, No. 5-6, 2003, pp. 261-276 . http://taddeo.emeraldinsight.com/vl=14854409/cl=11/nw=1/fm=docpdf/rpsv/cw/mcb/0001253x/v55n5/s1/p261

Descriptores: Ciencias de la salud/Estudio de usuarios/Internet/Inglaterra/Conducta

Resumen: In the UK, both anecdotal and research evidence points to ever greater and more sophisticated use of the Web to provide health information and advice. The study reported here adds to this research with an online survey of Internet users' reported use of the Web to access information about health and their opinions about the advice that can be obtained there. Over a period of three weeks more than 1,300 people responded to an online questionnaire produced by The British Life and Internet Project; 81 per cent or 997 of the respondents were British. The prime purpose of the questionnaire was to obtain information on the characteristics of the users of health information Web sites, to obtain feedback regarding for what they used online health sites and what were the perceived outcomes associated with using online health information.



        75.     Nicholas, D. , Huntington, P., and  Jamali, H. R.,  "What Deep Log Analysis Tells Us About the Impact of Big Deals: Case Study Ohiolink".  Journal of Documentation, Vol. 62, No. 4, 2006, pp. 482-508. http://www.emeraldinsight.com/Insight/viewContainer.do?containerType=JOURNAL&containerId=1298

Descriptores: Revistas electrónicas /Comunicación científica/Conducta/Estudio de usuarios

Resumen: Purpose - This article presents the early findings of an exploratory deep log analysis of journal usage on OhioLINK, conducted as part of the MaxData project funded by the US Institute of Museum and Library Services. OhioLINK, the original "big deal", provides a single digital platform of nearly 6,000 full-text journal for more than 600,000 people in the state of Ohio. The purpose of the paper is not only to present findings from the deep log analysis of journal usage on OhioLINK, but, arguably more importantly, to try test a new method of analysing online information user behaviour - deep log analysis. Design/methodology/approach - The raw server logs were obtained for the period June 2004 to December 2004. For this exploratory study one month (October) of the on-campus usage logs and seven months of the off-campus transaction logs were analysed. Findings - During this period approximately 1,215,000 items were viewed on campus in October 2004 and 1,894,000 items viewed off campus between June and December 2004. The paper presents a number of usage analyses including: number of journals used, titles of journals used, use over time, a returnee analysis and a special analysis of subject, date and method of access. Practical implications - The research findings help libraries evaluate the efficiency of big deal and one-stop shopping for scholarly journals and also investigate their users' information seeking behaviours. Originality/value - The research is a part of efforts to test the applications of a new methodology, deep log analysis, for use and user studies. It also represents the most substantial independent analysis of, possibly, the most important and significant of the journal big deals ever conducted.



        76.     Nicholas, D., Dobrowolski, T., Withey, R., Russell, C., Huntington, P., and Williams , P.,  "Digital information consumers, players and purchasers: information seeking behaviour in the new digital interactive environment ".  Aslib Proceedings, Vol. 55, No. 1-2, 2003, pp. 23-31. http://ejournals.ebsco.com/direct.asp?ArticleID=QTMB63P9C3F42XBJAY1K

Descriptores: Documentos electrónicos/Consumo/Conducta/Impacto/Estudio de usuarios

Resumen: Sketches the key characteristics of the newly information enfranchised general public (the digital information consumers). Portrays the digital consumer as all-conquering/powerful, short on attention, promiscuous, untrusting and - above all - interested in speed of delivery. Argues for a fundamental re-think of the concept of the information 'user'. The Web, search engines etc. are creating a level-playing field and a homogeneity which results in academics behaving more like the general consumer and the general consumer behaving more like an academic. Considers the overall outcomes and benefits of information acquisition.



        77.     Nicholas, D.  and Huntington, P.,  "Micro-Mining and Segmented Log File Analysis: A Method for Enriching the Data Yield from Internet Log Files ".  Journal of information science, Vol. 29, No. 5, 2003, pp. 391-404 . http://lysander.ingentaselect.com/vl=744387/cl=44/nw=1/rpsv/ij/sage/01655515/v29n5/s5/p391

Descriptores: Mineria de datos/World wide web/Ciencias de la salud/Consumo/Conducta/Consumo de información

Resumen: The authors propose improved ways of analysing web server log files. Traditionally web site statistics focus on giving a big (and shallow) picture analysis based on all transaction log entries. The pictures are, however, distorted because of the problems associated with resolving Internet protocol (IP) numbers to a single user and cross-border IP registration. The authors argue that analysing extracted sub-groups and categories presents a more accurate picture of the data and that the analysis of the online behaviour of selected individuals (rather than of very large groups) can add much to our understanding of how people use web sites and, indeed, any digital information source. The analysis is labelled `micro' to distinguish it from traditional macro, big picture transactional log analysis. The methods are illustrated with recourse to the logs of the Surgery Door (www.surgerydoor.co.uk) consumer health web site. It was found that use attributed to academic users gave a better approximation of the sites' geographical distribution of users than an analysis based on all users. This occurs as academic institutions, unlike other user types, register in their host country. Selecting log entries where each user is allocated a unique IP number can be particularly beneficial, especially to analyses of returnees. Finally the paper tracks the online behaviour of a small number of IP numbers, in an example of the application of microanalysis.



        78.     Nicholas, D., Huntington, P., Gunter, B., Withey, R., and Russell, C.,  "The British and their use of the Web for health information and advice: a survey".  Aslib Proceedings, Vol. 55, No. 5-6 , 2003, pp. 261-276 . http://taddeo.emeraldinsight.com/vl=14854409/cl=11/nw=1/fm=docpdf/rpsv/cw/mcb/0001253x/v55n5/s1/p261

Descriptores: Ciencias de la salud/Estudio de usuarios/Internet/Inglaterra/Conducta

Resumen: In the UK, both anecdotal and research evidence points to ever greater and more sophisticated use of the Web to provide health information and advice. The study reported here adds to this research with an online survey of Internet users' reported use of the Web to access information about health and their opinions about the advice that can be obtained there. Over a period of three weeks more than 1,300 people responded to an online questionnaire produced by The British Life and Internet Project; 81 per cent or 997 of the respondents were British. The prime purpose of the questionnaire was to obtain information on the characteristics of the users of health information Web sites, to obtain feedback regarding for what they used online health sites and what were the perceived outcomes associated with using online health information.



        79.     Nicholas, D., Huntington, P., and Watkinson, A.,  "Digital journals, Big Deals and online searching behaviour: a pilot study".  Aslib Proceedings, Vol. 55, No. 1-2, 2003, pp. 84-109. http://ejournals.ebsco.com/direct.asp?ArticleID=6L533DVFT0TT0NYG1MAL 

Descriptores: Revistas electrónicas /Conducta/Impacto/Investigación

Resumen: Evaluates, through deep log analysis, the impact of 'Big Deal' agreements on the online searching behaviour of users of the Emerald digital library Web site, which provides access to more than 150 journals in the fields of business and information science. The purpose of the evaluation was to map the online information seeking behaviour of the digital library user and to see whether those signed-up to a Big Deal arrangement behaved any differently from the others. In general they did. The real surprise proved to be the strong consumer traits of the library's users. Research reported here refers to the first stage of a three-stage research project.



        80.     Oh, D. G.,  "Complaining Behavior of Academic Library Users in South Korea".  Journal of Academic Librarianship, Vol. 30, No. 2, 2004, pp. 136-144. http://www.sciencedirect.com/science/journal/00991333

Descriptores: Bibliotecas Universitarias/Conducta/Asia/Corea

Resumen: This study investigates the influences of the antecedent factors on the complaints and resulting behaviors of 582 university library users in South Korea. There were statistically significant relationships between personal norms and negative word of mouth and indirect voice behaviors, between service importance and negative word-of-mouth behavior, and between perceived severity of dissatisfaction and most of the specific complaint responses.



        81.     Oluic Vukovic, V.,  "Journal productivity distribution: quantitative study of dynamic behavior.".  Journal of the American Society for Information Science, Vol. 43, No. 6, 1992, pp. 412-21. http://www3.interscience.wiley.com/cgi-bin/jtoc/27981/

Descriptores: Estadística/Publicaciones periódicas/Ciencia/Bibliometría/Indices de citas/Conducta

Resumen: Reports on a study that examined the behavior of the journal productivity distribution curve over time using bibliographic references for research reports in chemistry and physics by Croatian authors over a 10-year period. Data characteristics of interest are described; and results regarding one-year distributions, changes in data characteristics, and distribution curve behavior are discussed.



        82.     Ondrusek, A. L.,  "The attributes of research on end-user online searching behavior: A retrospective review and analysis ".  Library & information science research, Vol. 26, No. 2, 2004, pp. 221-265 . http://www.sciencedirect.com/science/journal/07408188

Descriptores: Estudio de usuarios/Conducta

Resumen: A total of 163 studies examining end-user behaviors (as reported in 175 individual articles) were selected and analyzed for their research attributes. From the earliest identified study to those conducted before the end of 2000, recurring themes emerged, as did characteristics unique to particular studies. The majority of researchers employed nonexperimental quantitative data collection methods. However, a select group of qualitative studies and a few experimental investigations also were identified. Research designs combining multiple methodologies were the norm. The variables prevalent across studies were broadly classified into a typology under end-user traits, system attributes, organizational setting, task and request characteristics, performance outcomes and obstacles, and results measures. The specific behaviors that researchers concentrated upon most often were the end-users' searching techniques, relevance judgments about information they found, satisfaction with search results, and prior knowledge brought to bear on online searching assignments. Also examined were trends in publishing, geographic locations of field sites, databases selected for searching activities, and the characteristics of searcher cohorts.



        83.     Ordoñez Vergara, M. J.,  "El consumo de información en la industria farmacéutica: resultados de una encuesta".  Revista española de documentación científica, Vol. 23, No. 2, 2000. http://bddoc.csic.es:8080/basisbwdocs_rdisoc/rev0001/2000_vol23-2/2000_vol23-2_pp179-196.htm

Descriptores: Estudio de usuarios/Consumo cultural/Farmacia/Industria/Bibliometría/Cuestionario/Conducta

Resumen: Continuando el estudio sobre el consumo de información de la industria farmacéutica, se exponen en este artículo los principales resultados del análisis estadístico de los datos obtenidos con un cuestionario dirigido a los laboratorios farmacéuticos ubicados en la Comunidad de Madrid, con la finalidad de recabar información sobre las necesidades y hábitos de información de este colectivo industrial. Para la realización del estudio estadístico se procedió al establecimiento de tipologías de encuestados, a la vez que de empresas atendiendo a diferentes parámetros como la actividad principal desarrollada dentro de la Comunidad de Madrid, el volumen de plantilla de las empresas, la nacionalidad de las mismas o la utilización de servicios de información.



        84.     Parka, S., Leeb, J. H., and Baeb, H. J.,  "End user searching: A Web log analysis of NAVER, a Korean Web search engine ".  Library & information science research, Vol. 27, No. 2, 2005, pp. 203-221 . http://www.sciencedirect.com/science/journal/07408188

Descriptores: Estudio de usuarios/Motores de búsqueda/Evaluación/Conducta

Resumen:  Transaction logs of NAVER, a major Korean Web search engine, were analyzed to track the information-seeking behavior of Korean Web users. These transaction logs include more than 40 million queries collected over 1 week. This study examines current transaction log analysis methodologies and proposes a method for log cleaning, session definition, and query classification. A term definition method which is necessary for Korean transaction log analysis is also discussed. The results of this study show that users behave in a simple way: they type in short queries with a few query terms, seldom use advanced features, and view few results' pages. Users also behave in a passive way: they seldom change search environments set by the system. It is of interest that users tend to change their queries totally rather than adding or deleting terms to modify the previous queries. The results of this study might contribute to the development of more efficient and effective Web search engines and services.



        85.     Passos, M. d. L. R. d. F.,  "Análise Funcional do Comportamento, Lingüística Estrutural e Alfabetização ".  DataGramaZero: Revista de Ciência da Informação, Vol. 4, No. 4, 2003. http://www.dgz.org.br/out03/Art_02.htm

Descriptores: Alfabetización/Conducta

Resumen: Este artigo busca integrar conhecimentos de análise funcional do comportamento e da lingüística estrutural que sejam relevantes para a tarefa da alfabetização. Esta é considerada na dupla dimensão de instalação de correspondência entre sinais escritos e fala e de compreensão da fala produzida. São examinadas algumas das dificuldades colocadas pela irregularidade das relações entre sistema de escrita e fala e pela posição privilegiada da língua padrão nos textos escritos.



        86.     Pedrero, A., Fuente, P. d. l., Villarroel, M., and Vegas, J.,  "Estudio comparativo del contenido de presentaciones personalizadas de usuario".  Jornadas de Bibliotecas Digitales, Vol. 4, 2003 . http://imhotep.unizar.es/jbidi/jbidi2003/10_2003.pdf

Descriptores: Conducta/Usuarios/Bibliotecas digitales/Orientación a usuarios

Resumen:  El estudio del comportamiento del usuario es un mecanismo que permite obtener algunas características sobre el mismo (preferencias, nivel de conocimiento, etc). En ocasiones, esta información es utilizada para inferir nuevas características que ayuden a unirlo a grupos de usuarios con un comportamiento similar (utilizando métodos probabilísticos, sistemas basados en reglas). La mayor parte de estos sistemas se basan en el análisis del contenido de la información visualizada. Los sistemas de recomendación se basan en estudios de este tipo para proponer nuevos items de información a presentar al usuario. En este trabajo se presenta un enfoque diferente en el que se estudia no el contenido de la información, sino los distintos elementos de información que aparecen en la interfaz, así como la ubicación de los mismos. Para ello se comparan las interfaces personalizadas por los usuarios que acceden a una biblioteca de cuadros de arte. Partiendo de esta comparación, se pretende encontrar similitudes entre los distintos usuarios a partir de sus interfaces.



        87.     Piguet, A.,  "Usos i necessitats dels usuaris".  Jornades sobre revistes digitals, Vol. 1, 2002. http://lib.consortium.ch/barcelona.ppt

Descriptores: Revistas electrónicas /Necesidades de información/Conducta

Resumen:  Consortium of Swiss Academic Libraries: Facts & Figures. What do Users Need to Access Electronic Information? Assessing End-User Requirements. Products Currently Offered / Providers. Presentation of E-Journals to End-User. Introduction of New Products. Is the Consortium Meeting the End-Users Needs?



        88.     Reference and User Services Association,  "Guidelines for Behavioral Performance of Reference and Information Services Professionals".  Reference & user service quarterly, 1996. http://www.bpl.org/general/policies/Guidelines%20for%20Behavioral%20Performance.pdf

Descriptores: Servicios de información bibliográfica/Normas/Conducta/Evaluación

Resumen: Most of the literature on the evaluation of reference services has been concerned with the factual accuracy of librarian responses to user queries. Many studies have been conducted to determine if patrons are receiving 'correct' information from librarians. As has been well-reported in the reference literature, we collectively succeed according to this measure of service quality only slightly more than one-half of the time. However, these studies do not take into account the complex librarian/patron interaction during the reference process



        89.     Revelli, C.,  "Furti, vandalismi e cose affini".  Biblioteche oggi, No. 1, 2000, pp. 58-62. http://www.bibliotecheoggi.it/2000/20000105801.pdf

Descriptores: Bibliotecas/Conducta/Robos/Usuarios

Resumen: La letteratura professionale sui furti in biblioteca, della quale questa rubrica si era interessata alcuni anni or sono (febbraio 1994, p. 48-53), si è arricchita notevolmente, a conferma che antichi timori, appetiti, indifferenze, a seconda dei punti di vista, hanno imparato a galleggiare sopra i mutamenti organizzativi e sopra la tecnologia. Nel frattempo il pubblico ha acquisito una maturità maggiore? È una questione individuale: se alcuni maturano, altri rimangono inalterati e nuove persone  entrano in un circolo che si rinnova sempre. Forse c'è una maggiore consapevolezza dei problemi, ma questo non ne elimina certamente l'esistenza. Non è recente uno studio di Marcel C. Obiaguche, nell'esaminare l'uso del materiale in due biblioteche universitarie.



        90.     Rice, R. E., McCreadie, M., and Chang, S.-J. L.,  "Accessing and Browsing Information and Communication".  Library Management , Vol. 23, No. 3, 2002, pp. 173-174. http://ernesto.emeraldinsight.com/vl=6588474/cl=25/nw=1/fm=html/rpsv/cw/mcb/01435124/v23n3/s1001/p173

Descriptores: Conducta/Acceso a la información/Visualización/Comunicación

Resumen: Much of the lives of most of us is spent browsing. We browse as naturally as we breathe. Babies browse their surroundings as soon as they open their eyes for the first time. We browse when we enter a room full of strangers, for someone who looks approachable or interesting; we browse when we are confronted with new scenery, for attractive or exciting views; we browse as we overhear conversations, in the chance of hearing something new; we browse when we go into shops. Most of this is unconscious, or at best semi-conscious; for information-seeking in its broadest sense is a fundamental characteristic of mankind, which advanced by accessing and processing information, most of it initially not deliberately sought. We may be looking for material things, but first information about them and where they are is needed. Even when we seek specific information, and know how to do so - when we are researching, though we may not call it that - we browse; for as we search we explore, we keep our eyes and ears open. Some of the major discoveries have been due to browsing on the part of minds that are both open to receive information and prepared to recognise usefulness when it appears.



        91.     Romanos de Tiratel, S.,  "Conducta informativa de los investigadores argentinos en humanidades y ciencias sociales".  Revista española de documentación científica, Vol. 23, No. 3, 2000, pp. 267-285. http://bddoc.csic.es:8080/basisbwdocs_rdisoc/rev0001/2000_vol23-3/2000_vol23-3_pp267-285.htm

Descriptores: Estudio de usuarios/Conducta/Investigación/Investigadores/Argentina/Ciencias sociales/Humanidades/Acceso a la información

Resumen: Se expone una investigación que intenta responder a dos cuestiones: ¿es correcto transferir las conclusiones de los estudios de usuarios en Humanidades y Ciencias Sociales llevados a cabo en los países anglosajones al medio universitario argentino que presenta realidades diferentes, tiene ambientes organizacionales distintos y sistemas y servicios bibliotecarios menos desarrollados? Y, si a pesar de las disimilitudes de recursos, existe un sustrato común que tipifica al investigador en Humanidades y en Ciencias Sociales respecto de sus actividades de acceso a la información, sus preferencias y sus necesidades informativas, independientemente del lugar donde desarrolle sus tareas y de las facilidades materiales de las que disponga. A partir de los problemas planteados se fijó como objetivo establecer perfiles, modalidades de acceso y preferencias en la utilización de la información de los investigadores en Humanidades y Ciencias Sociales de la Facultad de Filosofía y Letras (UBA). Una vez hecho esto, comprobar similitudes y diferencias con los resultados de investigaciones similares efectuadas, principalmente, en los paises anglosajones. Se utilizó una metodología que combinó encuestas, entrevistas y análisis de citas. Los resultados llevan a concluir que, en primer lugar, no existen diferencias sustanciales en la conducta informativa de los investigadores de ambas áreas entre sí, ni tampoco marcadas disimilitudes con la que se ha descrito en otros paises; por lo tanto, las dos hipótesis iniciales se han visto confirmadas por los resultados de este estudio.



        92.     Rose, D. E.,  "Reconciling Information-Seeking Behavior With Search User Interfaces for the Web".  Journal of the American Society for Information Science and Technology, Vol. 57, No. 6, 2006, pp. 797-799. http://www3.interscience.wiley.com/cgi-bin/jtoc/76501873/

Descriptores: Conducta /Búsquedas bibliográficas/World-Wide-Web

Resumen: User interfaces of Web search engines reflect attributes of the underlying tools used to create them, rather than what we know about how people look for information. In this article, the author examines several characteristics of user search behavior: the variety of information-seeking goals, the cultural and situational context of search, and the iterative nature of the search task. An analysis of these characteristics suggests ways that interfaces can be redesigned to make searching more effective for users.



        93.     Rowlands, I. and Nicholas, D.,  "Scholarly communication in the digital environment: The 2005 survey of journal author behaviour and attitudes ".  Aslib Proceedings, Vol. 57, No. 6, 2005, pp. 481-497. http://www.emeraldinsight.com/10.1108/00012530510634226

Descriptores: Comunicación científica/Publicaciones periódicas/Conducta/Estudio de usuarios/Revistas electrónicas

Resumen: Purpose  This paper aims to make a substantial contribution to the ongoing debate about the potential of open access publishing and institutional repositories to reform the scholarly communication system. It presents the views of senior authors on these issues and contextualises them within the broader framework of their journal publishing behaviour and preferences. Design/methodology/approach  A highly representative online opinion survey of more than five and half thousand journals authors, building on an earlier (January 2004) benchmarking study carried out by CIBER. Findings  Senior researchers are rapidly becoming more informed about open access publishing and institutional repositories but are still a long way off reaching a consensus on the likelihood that these new models will challenge the existing order, nor are they in agreement whether this would be a positive or a negative development. Disciplinary culture and, to a less extent, regional location are key determinants of author attitudes and any policy response should avoid "one-size-fits-all" solutions. Research limitations/implications  This survey reflects the opinions of senior corresponding authors who have recently published in a "top" (i.e. ISI-indexed journal) with 95 per cent confidence. The findings should not be generalised to represent the views of all authors in all journals, open access or otherwise. Originality/value  The journal publishing sector is facing enormous challenges and opportunities as content increasingly migrates to the web. The value of this research is that it provides an objective, non-partisan, assessment of the attitudes and opinions of more than 5,000 senior researchers, a key stakeholder group, and thus contributes both to the development of public policy as well as more realistic commercial strategies. Keywords: Communication, Journal publishers, Publishing, Surveys



        94.     Rowley, J.,  "JISC User Behaviour Monitoring and Evaluation Framework ".  Ariadne, No.  30, 2002. http://www.ariadne.ac.uk/issue30/jisc/

Descriptores: Fuentes de información/Internet/Evaluación /Conducta/Usuarios/Documentos electrónicos/Bibliotecas universitarias

Resumen: Jenny Rowley, JISC Scientific Advisor, reports on a JISC research framework that monitors and maps the development of user behaviour with electronic information resources in UK higher education.



        95.     Savolainen, R.,  "Information Use as Gap-Bridging: the Viewpoint of Sense-Making Methodology".  Journal of the American Society for Information Science and Technology, Vol. 57, No. 8, 2006, pp. 1116-1125. http://www3.interscience.wiley.com/cgi-bin/jtoc/76501873/

Descriptores: Uso/Conducta

Resumen: The conceptual issues of information use are discussed by reviewing the major ideas of sense-making methodology developed by Brenda Dervin. Sense-making methodology approaches the phenomena of information use by drawing on the metaphor of gap-bridging. The nature of this metaphor is explored by utilizing the ideas of metaphor analysis suggested by Lakoff and Johnson. First, the source domain of the metaphor is characterized by utilizing the graphical illustrations of sense-making metaphors. Second, the target domain of the metaphor is analyzed by scrutinizing Dervin's key writings on information seeking and use. The metaphor of gap-bridging does not suggest a substantive conception of information use; the metaphor gives methodological and heuristic guidance to posit contextual questions as to how people interpret information to make sense of it. Specifically, these questions focus on the ways in which cognitive, affective, and other elements useful for the sense-making process are constructed and shaped to bridge the gap. Ultimately, the key question of information use studies is how people design information in context.



        96.     Savolainen, R.,  "Time as a context of information seeking".  Library & Information Science Research, Vol. 28, No. 1, 2006, pp. 110-127. http://www.sciencedirect.com/science/article/B6W5R-4J9X2WH-1/2/9fed9ec36dbdbb3dcea3b9723fa4a083

Descriptores: Conducta /Información/Necesidades de información

Resumen: The ways in which the temporal context of information seeking has been approached in the information-seeking literature are explored. Three major approaches were identified: (i) time as a fundamental attribute of situation or context of information seeking, (ii) time as qualifier of access to information, and (iii) time as an indicator of the information-seeking process. Temporal factors qualify situations and contexts of information seeking by expresssions such as dynamic, reiterative, and project. These factors can also be referred to as qualifiers of accessibility in the sense of constraints within which information may be accessed particularly in hurry situations. Temporal factors also qualify information seeking as a process from the viewpoint of stages or cycles. Recently, cyclic and non-linear models challenge the stage models of information seeking by emphasizing the contingency of information-seeking processes.



        97.     Shenton, A. K.,  "Operationalising the concept of 'information' for research into information behaviour ".  Aslib Proceedings, Vol. 56, No. 6, 2004, pp. 367-372. http://caliban.emeraldinsight.com/vl=3054083/cl=79/nw=1/fm=docpdf/rpsv/cw/mcb/0001253x/v56n6/s5/p367

Descriptores: Conducta/Recuperación de la información/Internet

Resumen: To clarify the subject of a project and indicate its limits, investigators must define for readers their work's key concepts. In most information behaviour research, definition of 'information' itself is critical, although it may be difficult to do this immediately, as the researcher may be initially unsure of the nature of the phenomenon of interest. A definition may be evolved retrospectively and informed by data collected. In assembling a definition, the investigator may consider whether to draw a distinction between 'knowledge' and 'information', whether information is believed to be of the purely 'objective' kind and the purposes for which information is required. A decision also needs to be made on whether the researcher's construct of 'information' should be imposed on study participants. Whatever the approaches taken, the definition must be at least partially grounded in widely held assumptions and not inspired solely by the need to control the work's scope.



        98.     Shenton, A. K.,  "Research into young people's information-seeking: perspectives and methods ".  Aslib Proceedings, Vol. 56, No. 4, 2004, pp. 243-254. http://oberon.emeraldinsight.com/vl=5778050/cl=70/nw=1/fm=docpdf/rpsv/cw/mcb/0001253x/v56n4/s5/p243

Descriptores: Servicios de Información/Jovenes/Conducta/Necesidades de información/Estudio de usuarios

Resumen:  Despite the fact that effective information skills are a prerequisite for young people in today's society, relatively little is known about how youngsters actually find information. The existing knowledge base on the subject is scanty and piecemeal, and few efforts have been made to explore, as an entirety, studies of young people's information-seeking and to isolate the methods, perspectives and strategies that researchers have adopted. Examination of these areas can alert prospective investigators to issues that they should explore and approaches that they might wish to take in their own work. Matters for consideration include the purposes of past studies, the specific focuses that have been under scrutiny, the techniques that have been employed for gathering and analysing data, and stances that have been taken with regard to the generalisablility/transferability of findings.



        99.     Shenton, A. K. and Dixon, P.,   "Issues arising from youngsters' information-seeking behavior ".  Library & information science research, Vol. 26, No. 1, 2004, pp. 177-200 . http://www.sciencedirect.com/science/journal/07408188

Descriptores: Necesidades de información/Conducta/Jovenes

Resumen: Much of the research on the information-seeking behavior of young people has examined either the degree to which they use particular providers or the manner in which they exploit such sources or materials. Considerably less attention has focused on the identification of generic characteristics that relate to the use of a range of information sources. Nevertheless, a recent qualitative research project undertaken in England has revealed that a variety of patterns appear to emerge even when sources of different types are used. While a few are indicative of the nature of the information-seeking process itself, some pertain to users' information-seeking problems and others to patterns of behavior. Many of the recurring features of user behavior reflect attempts by youngsters to simplify the task of information seeking and reduce the effort expended.



        100.    Shiri, A. A. and Revie, C.,  "The effects of topic complexity and familiarity on cognitive and physical moves in a thesaurus-enhanced search environment ".  Journal of information science, Vol. 29, No. 6, 2003, pp. 517-526. http://titania.ingentaselect.com/vl=5858671/cl=88/nw=1/rpsv/ij/sage/01655515/v29n6/s8/p517

Descriptores: Tesauros/Recuperación de la información/Conducta

Resumen: This paper presents an evaluation of the effects of search topic characteristics on cognitive and physical search moves within the interface of a thesaurus-enhanced information retrieval environment. Topic characteristics examined here are topic complexity, topic familiarity, search type and prior topic search experience. The data gathering techniques adopted in this investigation included pre- and post-search questionnaires, transaction logs and post-session interviews. Thirty academic staff and postgraduate researchers from the Faculty of Veterinary Medicine at the University of Glasgow participated in this study. Each participant conducted three searches based on their research information needs. The results show that complex topics are associated with significantly more cognitive and physical moves. However, it is perhaps equally important to note that the results indicate that variation in the other topic characteristics did not demonstrate any significant difference in the number of cognitive or physical moves.



        101.    Siegfried, S. and And Others,  "A profile of end-user searching behavior by humanities scholars: the getty online searching report project no. 2. ".  Journal of the American Society for Information Science, Vol. 44, No. 5, 1993, pp. 273-91. http://www3.interscience.wiley.com/cgi-bin/jtoc/27981/

Descriptores: Bases de datos/Búsquedas bibliográficas/Conducta/Algebra de Boole/Humanidades

Resumen: Reports on searching behavior of humanities scholars who were given unlimited, subsidized access to DIALOG databases. How much searching the scholars did, the kinds of techniques and DIALOG features they used, and their learning curves are analyzed. Search features studied included commands, Boolean logic, types of vocabulary, and proximity operators.



        102.    Simó, M. P.,  "Estudiantes con problemas atencionales ".  Quaderns Digitals, No. 12. http://www.quadernsdigitals.net/index.php?accionMenu=hemeroteca.VisualizaArticuloIU.visualiza&articulo_id=37

Descriptores: Informática/Conducta/Educación

Resumen: La revisión bibliográfica que se presenta a continuación en relación con las técnicas informáticas aplicadas a la evaluación y tratamiento de los problemas atencionales tiene como objetivo principal  ofrecer un punto de vista general sobre lo que ha supuesto durante más de veinte años la aplicación de la Informática tanto en el área educativa como en la evaluación y tratamiento de los Trastornos por Déficits de Atención con o sin Hiperactividad (TDA-H), y descubrir las necesidades prioritarias que se plantean para orientar a futuros investigadores que sientan interés por dirigir su labor en esta dirección. Este trabajo ha llevado implícito el esfuerzo por buscar el inicio de la fusión de disciplinas en apariencia tan dispares como son la Psicología y la Informática, para poder encuadrar el tema que nos ocupa dentro del marco de la Informática en general. Así pues, sobre estos antecedentes históricos la fase inicial se sitúa en la segunda generación de ordenadores (hacia 1964) y durante la tercera generación (1964-1970). Desde esas fechas hasta hoy en día hemos intentado recopilar la mayor información posible sobre la aplicación de los ordenadores desde el ámbito general de la educación, pasando por áreas más específicas como las dificultades en el aprendizaje, para centrarnos posteriormente en el campo de los déficits atencionales.



        103.    Solomon, P.,  "Children's information retrieval behavior: a case analysis of an opac.".  Journal of the American Society for Information Science, Vol. 44, No. 5, 1993, pp. 245-64. http://www3.interscience.wiley.com/cgi-bin/jtoc/27981/

Descriptores: OPAC/Bibliotecas infantiles/Recuperación de la información/Conducta

Resumen: Reports on research on retrieval behavior of children using a school library online public access catalog. The impact of user characteristics, school setting, interface usability, and information access features on information retrieval are considered. Overall patterns of children's behavior that influence retrieval and findings about strategies and search terms are reported.



        104.    Solomon, P.,  "Discovering Information Behavior in Sense Making: I. Time and Timing. [and] II. The Social. [and] III. The Person.".  Journal of the American Society for Information Science, Vol. 48, No. 12, 1997, pp. 1097-138. http://www3.interscience.wiley.com/cgi-bin/jtoc/27981/

Descriptores: Búsquedas bibliográficas/Comunicación científica/Etnografía /Investigadores/Sistemas de información/Conducta/Ciencias sociales/Investigación

Resumen: Using the methods of ethnography of communication, this three-part study investigates time and timing, social elements, and individual information behavior in sense making. Argues that the sense-making concept captures how information behavior creates meaning and that a research focus on information and information-seeking divides people from information systems, specialists, and institutions.



        105.    Spink, A. and Cole, C.,  "Human Information Behavior: Integrating Diverse Approaches and Information Use".  Journal of the American Society for Information Science and Technology, Vol. 57, No. 1, 2006, pp. 25-35. http://www3.interscience.wiley.com/cgi-bin/jtoc/76501873/

Descriptores: Uso/Conducta

Resumen: For millennia humans have sought, organized, and used information as they learned and evolved patterns of human information behaviors to resolve their human problems and survive. However, despite the current focus on living in an "information age," we have a limited evolutionary understanding of human information behavior. In this article the authors examine the current three interdisciplinary approaches to conceptualizing how humans have sought information including (a) the everyday life information seeking-sense-making approach, (b) the information foraging approach, and (c) the problem-solution perspective on information seeking approach. In addition, due to the lack of clarity regarding the role of information use in information behavior, a fourth information approach is provided based on a theory of information use. The use theory proposed starts from an evolutionary psychology notion that humans are able to adapt to their environment and survive because of our modular cognitive architecture. Finally, the authors begin the process of conceptualizing these diverse approaches, and the various aspects or elements of these approaches, within an integrated model with consideration of information use. An initial integrated model of these different approaches with information use is proposed.



        106.    Spink, A. and Currier, J.,  "Towards an Evolutionary Perspective for Human Information Behavior - an Exploratory Study".  Journal of Documentation, Vol. 62, No. 2, 2006, pp. 171-193. http://www.emeraldinsight.com/Insight/viewContainer.do?containerType=JOURNAL&containerId=1298

Descriptores: Conducta /Historia/Documentalistas

Resumen: Purpose - Since the beginning of human existence, humankind has sought, organized and used information as it evolved patterns and practices of human information behaviors. However, the field of human information behavior (HIB) has not heretofore pursued an evolutionary understanding of information behavior. The goal of this exploratory study is to provide insight about the information behavior of various individuals from the past to begin the development of an evolutionary perspective for our under-standing of HIB. Design/methodology/approach - This paper presents findings from a qualitative analysis of the autobiographies and personal writings of several historical figures, including Napoleon Bonaparte, Charles Darwin, Giacomo Casarrova and others. Findings - Analysis of their writing,-, shows that these persons of the past articulated aspects of their HIB's, including information seeking, information organization and information use, providing tangible insights into their information-related thoughts and actions. Practical implications - This paper has implications for expanding the nature of our evolutionary understanding of information behavior and provides a broader context for the HIB research field. Originality/value - This the first paper in the information science field of HIB to study the information behavior of historical figures and begin to develop an evolutionary framework for HIB research.



        107.    Spink, A. and Coleb, C.,  "Information and poverty: information-seeking channels used by African American low-income households ".  Library & information science research, Vol. 23, No. 1, 2001, pp. 45-65. http://www.sciencedirect.com/science/journal/07408188

Descriptores: Propiedad intelectual/Información a la comunidad/Necesidades de información/Conducta

Resumen: This study investigated the information environment, including the information seeking and information needs, of low-income largely African American households at the Parks at Wynnewood in Dallas, Texas. These households were surveyed regarding their household situation and their need for community and information services. Residents' information-seeking behavior focused on their family and neighbors, with a lower use of external channels, except for health and employment information issues. A model of the residents' information environment is presented.



        108.    Srivastava, R.,  "Information use in gender and development: a study of behavioral pattern".  IFLA Council and General Conference, No. 68, 2003. http://www.ifla.org/IV/ifla68/papers/019-096e.pdf

Descriptores: Necesidades de información/Estudio de usuarios/Conducta

Resumen: The progress of any subject is impeded unless new knowledge generated by research flows freely, quickly and timely among the user community. An information system, therefore, must bring into attention the newly generated information to the users as soon as it is generated because nascent information by its very nature is perishable. Assessment of reading habits of its users is an important task of any efficient information retrieval system so that information needs of its users may be identified and the information available in different types of formats and through a variety of channels may be provided to the users.



        109.    Tabatabaia, D. and Shoreb, B. M.,  "How experts and novices search the Web ".  Library & information science research, Vol. 27, No. 2, 2005, pp. 222-248. http://www.sciencedirect.com/science/journal/07408188

Descriptores: Estudio de usuarios/Motores de búsqueda/Evaluación/Conducta

Resumen:  Searching for information pervades a wide spectrum of human activity, including learning and problem solving. With recent changes in the amount of information available and the variety of means of retrieval, there is even more need to understand why some searchers are more successful than others. This study was undertaken to advance the understanding of expertise in seeking information on the Web by identifying strategies and attributes that will increase the chance of a successful search on the Web. The strategies were as follows: evaluation, navigation, affect, metacognition, cognition, and prior knowledge, and attributes included age, sex, years of experience, computer knowledge, and info-seeking knowledge. Success was defined as finding a target topic within 30 minutes. Participants were from three groups. Novices were 10 undergraduate pre-service teachers, intermediates were 9 final-year master of library and information studies students, and experts were 10 highly experienced professional librarians working in a variety of settings. Participants' verbal protocols were transcribed verbatim into a text file and coded. These codes, along with Internet temporary files, a background questionnaire, and a post-task interview were the sources of the data. Since the variable of interest was the time to finding the topic, in addition to ANOVA and Pearson correlation, survival analysis was used to explore the data. The most significant differences in patterns of search between novices and experts were found in the cognitive, metacognitive, and prior knowledge strategies. Survival analysis revealed specific actions associated with success in Web searching: (1) using clear criteria to evaluate sites, (2) not excessively navigating, (3) reflecting on strategies and monitoring progress, (4) having background knowledge about information seeking, and (5) approaching the search with a positive attitude.



        110.    Tillán Gómez, S. and Cañedo Andalia, v.,  "En busca de la imagen ideal de Acimed: análisis comparativo del comportamiento editorial de Acimed y la Journal of the Medical Library Association ".  ACIMED, Vol. 11, No. 6, 2003 . http://bvs.sld.cu/revistas/aci/vol11_6_03/aci13603.htm

Descriptores: Conducta/Editores/Revistas electrónicas /Medicina/Ciencias de la salud/Fuentes de información/Análisis comparativos

Resumen: Con el objetivo de establecer una imagen ideal de Acimed, se realizó un análisis comparativo del comportamiento editorial de la Journal of the Medical Library Association (JMLA), en el período 2000-2002, a partir de un grupo de indicadores seleccionados, a saber: volumen de trabajos publicados, espacio dedicado a artículos, promedio de referencias bibliográficas por artículo, distribución de referencias según tipo de material citado, entre otros. Aunque el volumen de trabajos, artículos, autores y otros que miden magnitudes totales fueron muy superiores en la JMLA ,con relación a Acimed, indicadores como el por ciento de espacio dedicado a artículos y el promedio de autores por artículo, se comportaron similarmente. Sin embargo, el número de referencias bibliográficas utilizadas para la elaboración de un artículo en Acimed fue sólo de 10.5 mientras que en la JMLA fue de 27.2. El número de recursos, disponibles en Internet, citados crece a ritmo acelerado como vía para reducir el déficit bibliográfico impreso La conformación de una imagen ideal, a partir del estudio del comportamiento editorial de una revista élite similar a la que se propone mejorar, es una vía útil para el establecimiento de nuevas metas y luchar por el progreso de una revista en desarrollo.



        111.    Tombros, T. and Crestani, F.,  "Users' perception of relevance of spoken documents".  Journal of the American Society for Information Science, Vol. 51, No. 10, 2000, pp. 929-939. http://www3.interscience.wiley.com/cgi-bin/jtoc/27981/

Descriptores: Recuperación de la información/Estudio de usuarios/Conducta/Pertinencia

Resumen: Resultados de un estudio de usuarios sobre su percepción respecto a la pertinencia de los documentos. El fin está estudiar de manera experimental como la percepción de los usuarios varía  dependiendo de la forma en se presentan los documentos recuperados. Los documentos recuperados con respecto a una preguntas se presentan a los usuarios en un formato variado, desde el texto completo hasta una máquina que genera sumarios automáticamente, y a partir de ello se estudia la diferencia de la pertinencia en la percepción de los  usuarios. Los resultados experimentales sugieren que la eficacia de los sistemas avanzados de Recuperación de Información pueden verse afectados por el nivel de percepción de los usuarios respecto a la pertinencia de los documentos recuperados



        112.    Urquhart, C., Lightb, A., Thomasa, R., Barkera, A., Yeomana, A., Coopera, J., Armstrongc, C., Fentonc, R., Lonsdalea, R., and Spinka, S.,  "Critical incident technique and explicitation interviewing in studies of information behavior ".  Library & information science research, Vol. 25, No. 1, 2003, pp. 63-89. http://www.sciencedirect.com/science/journal/07408188

Descriptores: Conducta/Estudio de usuarios

Resumen: This article discusses two related techniques, critical incident technique (CIT) and explicitation, which are used in a variety of social science research settings, and critically reviews their application to studies of information behavior. The current application of both techniques is compared with Flanagan's early guidelines on the CIT and is discussed in relation to recent experience in the use of (1) the CIT in the JUSTEIS and VIVOS projects and (2) explicitation in projects concerned with text entering on interactive Web sites. The JUSTEIS project identifies trends, and reasons for those trends, in the uptake and use of electronic information services in higher education in the United Kingdom; this article examines experience gained over the first two cycles1999 to 2000 and 2000 to 2001. The VIVOS project evaluated virtual health library services. Comparison of the experiences gained on the various projects suggests that critical incident methods could usefully be extended and enriched by some explicitation methods, to elicit the degree of evocation required for current and future studies of Internet use.



        113.    Vishwanath, A.,  "Impact of personality on technology adoption: An empirical model ".  Journal of the American Society for Information Science and Technology, Vol. 56, No. 8, 2005, pp. 803-811. http://www3.interscience.wiley.com/cgi-bin/fulltext/110432960/PDFSTART

Descriptores: Conducta/Tecnologías de la información/Transferencia de la información

Resumen: An innovator's personality along with the perceived attributes of an innovation predicts the rate of diffusion. The current study focuses on the personality factors that determine the likelihood of adoption of a technological innovation. To that end, the study distinguishes between global innovativeness and context-specific innovativeness. An information processing model was tested where technological innovativeness was purported to be indirectly influenced by an individual's global innovativeness, through its impact on communication and media use behaviors. The structural model was tested on two separate technology clusters, and partial support was found for linking sophistication in information search, and prior technology ownership to technological innovativeness.



        114.    Warner, D.,  "Toward wellness: Women seeking health information ".  Journal of the American Society for Information Science and Technology, Vol. 55, No. 8, 2004, pp. 685-694. http://www3.interscience.wiley.com/cgi-bin/fulltext/107629454/PDFSTART

Descriptores: Mujeres/Conducta/Recuperación de la información/Búsquedas bibliográficas/Ciencias de la salud

Resumen: As health information seekers pursue their right to know when investigating medical options, the question of reliable health information resources becomes paramount. Previous research has not addressed widely the connection between women as the health information seeker and quality health information, nor has women's awareness of specific health and medical resources been adequately evaluated. A study with a convenience sample of 119 women assessed the process of seeking health information (women's health information needs, the search strategies they employed for filling the information need, and the use of the health information found), and their awareness of specific health and medical information resources. Our survey instrument was based on Kuhlthau's Information Search Process (ISP) model. Results appeared to address the uncertainty stage of the ISP model, as there were conflicting responses regarding the facility of locating information, the usefulness of the information found, and whether or not the subjects' health questions were answered. The study also identified a low awareness by our respondents of specific health and medical information resources. There is an opportunity for health information providers to play a role in mediating at this uncertainty stage to connect health information seekers with reliable information.



        115.    Withey, R.,  "(Mis)understanding the digital media revolution  ".  Aslib Proceedings, Vol. 55, No. 1-2, 2003, pp. 18-22. http://ejournals.ebsco.com/direct.asp?ArticleID=LBVV3JNWF7RXW1PWJCCT

Descriptores: Bibliotecas digitales/Conducta

Resumen: Describes recent confusion about the nature of the digital revolution and the impact of this on commercial and academic behaviour. Illustrates that the nature of the digital revolution in consumer use of information has shown phenomenal uptake in usage, if not revenues and that this has already begun to change the nature of consumer behaviour. Argues that the power of the Web to disintermediate and provide scale economies could well apply to STM publishing models and that consequential changes could be significant.



        116.    Xu, Y. J., Tan, C. Y., and Yang, L.,  "Who Will You Ask? An Empirical Study of Interpersonal Task Information Seeking".  Journal of the American Society for Information Science and Technology, Vol. 57, No. 12, 2006, pp. 1666-1677. http://www3.interscience.wiley.com/cgi-bin/jtoc/76501873/

Descriptores: Conducta /Preguntas de referencia/Búsquedas bibliográficas

Resumen: Information seeking behavior is an important form of human behavior. Past literature in information science and organizational studies has employed the cost-benefit framework to analyze seekers' information-source choice decision. Conflicting findings have been discovered with regard to the importance of source quality and source accessibility in seekers' choices. With a focus on interpersonal task information seeking, this study proposes a seeker-source-information need framework to understand the source choice decision. In this framework, task importance, as an attribute of information need, is introduced to moderate seekers' cost-benefit calculation. Our empirical study finds that in the context of interpersonal task information seeking, first, the least effort principle might not be adequate in explaining personal source choices; rather, a quality-driven perspective is more adequate, and cost factors are of much less importance. Second, the seeker-source relationship is not significant to source choices. Third, the nature of information need, especially task importance, can modify seekers' source choice decisions.



        117.    Yang, S. C.,  "Qualitative Exploration of Learners' Information-Seeking Processes Using Perseus Hypermedia System.".  Journal of the American Society for Information Science, Vol. 48, No. 7, 1997, pp. 667-69. http://www3.interscience.wiley.com/cgi-bin/jtoc/27981/

Descriptores: Hipertexto/Historia/Bases de datos/Grecia/Universidades/Búsquedas bibliográficas/Estudiantes/Conducta

Resumen: This study examines six cases of information-seeking behavior in the conduct of discourse synthesis in Perseus 1.0, a Greek history hypermedia database. Discourse synthesis refers to the process in which learners integrate their ideas, with information selected from multiple source texts within Perseus, to compose new texts.



        118.    Yi, K., Beheshti, J., Cole, C., Leide, J. E., and Large, A.,  "User Search Behavior of Domain-Specific Information Retrieval Systems: an Analysis of the Query Logs From Psycinfo and Abc-Clio's Historical Abstracts/America: History and Life".  Journal of the American Society for Information Science and Technology, Vol. 57, No. 9, 2006, pp. 1208-1220. http://www3.interscience.wiley.com/cgi-bin/jtoc/76501873/

Descriptores: Conducta /Búsquedas bibliográficas/Recuperación de la información

Resumen: The authors report the findings of a study that analyzes and compares the query logs of PsycINFO for psychology and the two history databases of ABC-Clio: Historical Abstracts and America: History and Life to establish the sociological nature of information need, searching, and seeking in history versus psychology. Two problems are addressed: (a) What level of query log analysis-by individual query terms, by co-occurrence of word pairs, or by multiword terms (MWTs)-best serves as data for categorizing the queries to these two subject-bound databases; and (b) how can the differences in the nature of the queries to history versus psychology databases aid in our understanding of user search behavior and the information needs of their respective users. The authors conclude that MWTs provide the most effective snapshot of user searching behavior for query categorization. The MWTs to ABC-Clio indicate specific instances of historical events, people, and regions, whereas the MWTs to PsycINFO indicate concepts roughly equivalent to descriptors used by PsycINFO's own classification scheme. The average length of queries is 3.16 terms for PsycINFO and 3.42 for ABC-Clio, which breaks from findings for other reference and scholarly search engine studies, bringing query length closer in line to findings for general Web search engines like Excite.



        119.    Zach, L.,  "When is enough enough? Modeling the information-seeking and stopping behavior of senior arts administrators ".  Journal of the American Society for Information Science and Technology, Vol. 56, No. 1, 2005, pp. 23-36. http://www3.interscience.wiley.com/cgi-bin/fulltext/109596520/PDFSTART

Descriptores: Conducta/Necesidades de información/Arte

Resumen: Among managers, those who are responsible for nonprofit organizations in general and arts organizations in particular have been an understudied group. These managers have much in common with their for-profit counterparts, but their environment also differs in significant ways. The goal of this exploratory research effort was to identify how senior administrators in fine arts museums and symphony orchestras go about identifying and acquiring the information they want to complete a range of management tasks. Deciding when and where to look for information, obtaining the right information at the time it is needed, evaluating its credibility and utility, and determining when enough information has been collected are challenges facing this group of information users every day. A multiple-case studies design involving a replication strategy was selected to structure the research process. Data were collected from 12 arts administrators using a pretested interview protocol that included the Critical Incident Technique. Patterns in the data were identified, and the data were further reviewed for disconfirming evidence. The study resulted in a list of the types and sources of information that arts administrators use as well as a list of the factors or stopping criteria that influence them to end their information-seeking process. A model describing the way in which arts administrators go about acquiring the information they want was also developed. The main findings of the study are (a) arts administrators do not consider information seeking to be a discrete management task, (b) they rely heavily on direct personal experience to fill their information-seeking needs, and (c) they are satisficers when it comes to seeking information. Based on Simon's alternative to rational choice theory, satisficers are people who are willing to pursue a good enough option rather than the best possible option (maximizers) (Simon, 1956). Since arts administrators have not been studied in the context of LIS research before, understanding more about where they go for information, what factors influence the level of effort they are willing to invest in seeking information, and how they decide when they have enough information provides insights into the information-seeking behavior of a new user group. Furthermore, although this research effort is focused on specific users in a specific field, the results from this study may be compared to what we already know about other user groups to confirm and expand existing models of information-seeking behavior.



        120.    Zhang, D., Zambrowicz, C., Hong Zhou, and Roderer, N. K.,  "User information-seeking behavior in a medical Web portal environment: A preliminary study".  Journal of the American Society for Information Science and Technology, Vol. 55, No. 8, 2004, pp. 670-684 . http://www3.interscience.wiley.com/cgi-bin/fulltext/107628785/PDFSTART

Descriptores: Estudio de usuarios/Necesidades de información/Conducta/Portales/Internet

Resumen: The emergence of information portal systems in the past few years has led to a greatly enhanced Web-based environment for users seeking information online. While considerable research has been conducted on user information-seeking behavior in regular IR environments over the past decade, this paper focuses specifically on how users in a medical science and clinical setting carry out their daily information seeking through a customizable information portal system (MyWelch). We describe our initial study on analyzing Web usage data from MyWelch to see whether the results conform to the features and patterns established in current information-seeking models, present several observations regarding user information-seeking behavior in a portal environment, outline possible long-term user information-seeking patterns based on usage data, and discuss the direction of future research on user information-seeking behavior in the MyWelch portal environment.



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